Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
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Since I've started using Customer.guru, the number of reviews received from customers has increased significantly. Love the simple design
Small sample size, but greater insights.
Great App, but expensive, if you would have a plan for $15 for 100 surveys, following a $25 plan for 300 surveys, then you will be the king of NPS for Shopify stores, but we already pay around $400 dlls a month for Freshdesk, Freshchat, Agorapulse, Review Apps, etc etc, and we have online 1 month. Please take in account all our comments.
I hope you can offer a great deal for Shopify customers.
Thanks
I've just installed the app this morning and no matter that my list of emails is not big, I've got my first promoter already! Easy to install and set.
Thank you
P.D. I would appreciate any comment or suggestion about www.acspshop.com
Great app and some real useful insights.
I really love the customer support! They helped me figure out some tech issues right away! I can only recommend
Fantastic! Highly recommend and so helpful I really appreciate all that has been done
Good product and customer service is responsive and helpful.
easy to install and use. Would be awesome to be able to archive scores rather than deleting them. nice dashboard feature
So far, so good! Thanks! I signed up.