Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect and integrate customer feedback, providing valuable insights for improvement. Its automated email system and customer segmentation feature are efficient, leading to increased reviews and improved customer relationships. The app's tracking of the Net Promoter Score (NPS) is a valuable tool for understanding customer experiences. Many merchants also commend the quick and friendly customer service.

March 26, 2017

Great app and amazing customer service.

Jachymfashion
Czechia
20 days using the app
Edited March 19, 2017

It's just so simple to setup. Looking forward to see what kind of impact CG has on my site

Vocablr
Czechia
20 days using the app
Edited April 3, 2017

The survey is available in multiple languages, hopefully the dashboard will be available in multiple languages soon, too

Kachnawear
Czechia
20 days using the app
March 15, 2017

Thanks for this awesome app! The cutomized e-mail looks great

Kvetinyshop
Czechia
20 days using the app
Edited April 3, 2017

This app is extremely powerful and the support is also just amazing. You wont regret this. :-)

Rychlesipy
Czechia
20 days using the app
Edited April 4, 2017

The support team responds quickly - great communication

Axashirts
Czechia
20 days using the app
March 19, 2017

Easy-to-use. Jurag is really helpful!

Thefarmwear
Czechia
20 days using the app
Edited April 3, 2017

The survey is available in multiple languages, unfortunately the dashboard isn't.

Arashirts
Czechia
19 days using the app
May 4, 2017

Very impressed so far. Great integration with our website, instant validation!

Clothing Click
Australia
19 days using the app
Edited April 2, 2017

Best app to view customer satisfaction for different streams

Thommshirts
Czechia
19 days using the app