Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its simple one-question survey format that effectively engages customers and provides actionable insights, enhancing customer relations and service quality. The user-friendly dashboard allows for easy segmentation of customer responses and integration into testimonials pages. Features like automated reminders and customizable survey questions add to its flexibility. Merchants also commend the quick results post-installation and the responsive, personalized customer support, making it a valuable tool for boosting customer engagement and satisfaction.
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Giving it a 4 so far. Great communication, want to see how the APP benefits the business
NOT FREE!!!!!!
This should be in the free trial section, after 300 customers or 10 days they they charge. (1 star)
I would be much happier it there was a free option for <100 surveys/month
Works Great!
Functionally this app works great. Setup is easy, reporting is easy, and integration is easy. I had my first replays seconds after they sent the email. (5 stars)
Great app, allows you to understand what works and what may not work.
Finally i found a Customers review app. Everybody try this app this is a very cool app :)))))))))))
No one reviews you for 2 weeks? 99% of your reviews are 10/10? doesn't matter cause it'll go to 3 stars out of 5 if you have no reviews for 2 weeks.
How can you not get any reviews in 2 weeks? well unless you pay $50 a month you only get 5 free emails to send out to customers per month to ask them to write a review. So it's very easy to not get any reviews for 2 weeks.
Good initally but very very overpriced considering I can use many, many other alternatives doing the exact same thing for free
I like the simplicity. The only think is missing that the merchant cannot respond directly to the detractor so it is visible.
Works just fine. Surveys are sent out instantly and I usually get them all back. I just wish there was a way to post the reviews on Facebook.
It works well but I wish it was more customizable for how its displayed on my website.
awesome! only suggestion: it'd be nice to sort the dashboard by ratings
Just started using but so far so good.