Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

June 6, 2018

Wow! that was the best experience I've had so far with any app. Had a really terrible locking app and decided to try this app out to streamline. i contacted support and spoke to guri and literally in a matter of minutes i was contacted by Iurii who let me know he was installing it. in a matter of minutes it was done. i was stunned. and our site is poppin! BOLD i have no idea what changes you've made but your support team is definitely taking it up a notch! thanks guys!!!!

Lashifyusa
United States
Over 3 years using the app
December 14, 2020

The app work very well.
The best advantage of this app is the services and the team who always answear quickly if you have any problem. They always find solution. i recommand this app without any doubt.

Chronostand
France
Over 3 years using the app
Edited November 7, 2018

We use this app to give different pricing whether to our Executive team, our wholesale accounts, our early supporters, and even our preferred customers. Once the discounts are set, the varied prices appear magically!

Twirlconnect
United States
Over 3 years using the app
September 1, 2017

we have some questions but every customer support team as Arcee, Michael and Philip... they are all nice, patient and professional support solutions! awesome app!

Wees Beyond
United States
Over 3 years using the app
December 31, 2019

Love this app! It works great & Kelsey was extremely helpful at getting everything loaded & all of the questions we had.

Snyder Performance Engineering
United States
About 3 years using the app
BOLD replied January 2, 2020

Hi there! Thank you so much for the review; we're so glad to hear you're loving our app, and that Kelsey was able to help you by answering any questions you had. Please don't hesitate to reach out if you need anything else.

April 30, 2020

Great job by Brenden to help install the app, he did everything I asked, would highly recommend . Thanks

HappyStore
United States
About 3 years using the app
January 26, 2017

The guys at Bold Apps have been super helpful with guiding us along in the process for using the Customer Pricing app. It is a very robust and detailed app and handles this process of giving customer specific pricing well. It has a little bit of a learning curve so their support and quick responses have been greatly appreciated. Keep up the good work guy

Epesthero
United States
About 3 years using the app
February 24, 2014

First I want to rate the customer service of the Bold team as first rate. They are responsive, polite and helpful. They led me from a very good App to a a more complete App instead of 2 Apps. This not only accomplished my business goals, it saved me time and money. On top of it, they did the install, which I had done the first install myself. I love this team, which must have some very good leadership.

I will be watch closely for what they come up with next! KT, Wholesale/Hardgoods/CT/USA

Parts2Connect.com
United States
About 3 years using the app
December 12, 2017

Wally has been so helpful and speedy in helping us fulfill our business goals. :)

Sonage
United States
About 3 years using the app
March 5, 2020

Being able to set specific prices at different tiers for each individual product was a must for us and this app has allowed us to do just that! It is simple to use but provides a high quality result. Also the support is great, when we ran into a small problem they were quick to get back to me and get the issue resolved (thanks Bhumi!). Very happy we found this app.

Hydra Rinse
United States
About 3 years using the app