Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

January 31, 2020

The first time their "experts" installed the app, they turned on a password feature, shutting down our site completely so customers saw a login screen.
Second time, a level two "expert" removed the Buy Now button for all products, halting sales for four hours.
Third time, third expert and it looks like it is set up correctly. But it doesn't work when customers are tagged.
Spent too much time and lost too much money with this app to continue with them trying to "figure it out."
Gave it two stars because it looks nice and easy. Wish we could use.

Kore Essentials
United States
About 2 months using the app
June 16, 2016

I think you guys have a great idea in this product but may need to work on the installation and troubleshooting of it. We had to remove it from our site because it ended up ruining a lot of our pricing and due to the nature of the install/ uninstall, we now have more work on our hands then we did when we started. If you guys are able to pay them to set it up on your site for you, it should work like a dream. It just wasn't a price we were willing to pay for it.

Eichholtz Miami
United States
24 days using the app
April 18, 2016

Original installation was quick and set up seemed easy enough, but the cart for wholesale customers was "unavailable" which rendered to whole concept useless. Several days with no updates or ETA on completion to fix the cart. Finally just deleted the app!

Sbz Brand
United States
12 days using the app
March 27, 2017

I'm not sure how this app works for percentage discounts across your whole product line, but if you have multiple variants or want to achieve product specific pricing, don't waste your time with this app. Very cluttered and slow to use. This app adds variants to your products and will make a mess of your online store.
Try Wholesale Pricing by Supple instead. Very happy with this app.
https://apps.shopify.com/supple-wholesale

Munster Industries
Canada
8 days using the app
April 28, 2016

Wow, what a let down. First off I want to say the COMPANY Owner is very quick to respond and is as helpful as he can be. however you are only as strong as your support and design team. For this they are horrible. Back when I was coming from daily deals to their product deals, I was let down to see they werent as strong as something that was created by a one man team. Kinda bad isnt it? Especially as big as this company with shopify is. Well to them it wasnt a big deal and this "was getting worked on" and wasnt a priority.

I probably should have stopped right there. I figured id give this one a shot to see how good their customer pricing option is. LOL, wel lwhen you create a customer group IT ADDS more options TO the items. I have never seen another wholesale option do this. So the inventory is never going to be accurate as it takes from a NA option. What??? Did I miss something? Yeah uninstalled and went right back to just issues discount codes to wholesale customers. Save yourself the headache and go somewhere else. They did install it quick which is why I am keeping a star.

Vapel1fe
Canada
2 days using the app