Reviews (1,076)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.

November 5, 2013

I installed this app for the purpose of adding wholesale pricing to my store… and so far so good. It was easy to install (I actually had the developers do it so I wouldn't mess anything up!), easy to set-up and syncs perfectly with my store theme. Only disappointment is that if you use their Product Bundles app, you cannot use this app. So you're forced to choose between the two. I think we all know which one won :)

One request I would like to see is the option to be able to apply special shipping cost for the customers you select for customer pricing. For example, with my wholesale customers I charge a flat rate, however because I cannot specify this at checkout I have to separately invoice after they purchase. Not a deal breaker, however it would make things much more convenient.

Overall a good app and I would most def recommend :)

Junkboxx
United States
Almost 2 years using the app
January 12, 2018

App is working great as we implement a VIP program. Even better was the customer support. They helped implement two changes so that our AJAX features worked with the App. Thanks to Phillip who helped us and the rest of their team.

Snell Golf
United States
Almost 2 years using the app
April 17, 2014

Great App and awesome customer service. This app has helped us develop our wholesale and distribution customers and best of all we don't need to create a separate site for our normal retail customers. It was easy to install and configure. Big Thanks to Michael for his customer service and help.

Blackout Cigs
United States
Almost 2 years using the app
November 26, 2021

The app is good and responds to my need. + I had the occasion to discuss with the support which has been amazing ! Thank you Chandan for your help and thank you to the tech support team for bug resolution within the day !

Ümain ✊
France
Almost 2 years using the app
BOLD replied December 20, 2021

We appreciate your kind review! We are so glad that Chandan was able to help you so quickly. We agree she is amazing as well! Have a wonderful season ahead and thank you for choosing Bold!

January 23, 2020

I needed help to set up the app, configure everything and make it work. The support team was there helping in every stage. Thank you so much to Charles, Rahul, Aman that helped me with patience and time. Quick solutions and fast answers.
Great app works perfectly!
I recommend it!

John's Furniture Warehouse
New Zealand
Almost 2 years using the app
Edited February 28, 2019

It's a short time since I am using this app, however looks like very easy to use and also comfortable. I had a doubt today and Rushi was very nice and helpful. Good job!

ABBATTEONLINE
Spain
Almost 2 years using the app
April 5, 2019

The is a great app, that is easy to use, and adds important functionality required to build and operate larger retail and wholesale stores (Shopify Wholesale channel has no API). Bold also offered us good support when needed.

Relaxusonline
Canada
Almost 2 years using the app
BOLD replied April 8, 2019

Thanks for your review! We're happy you're finding it easy to use, and are able to gain so much value from it. We look forward to hearing about your successes once your store launches. :-)

Don't hesitate to reach out if you need any further assistance!

Edited May 26, 2020

I use this app for both of my websites and I really like it. Very easy to use and
the customer service is great! Thanks Jade!

maison montloup
Canada
Almost 2 years using the app
September 18, 2020

We have used the Bold app (for tiered pricing) for quite some time now. We recently had a problem due to changes and they helped us get this resolved. We heavily rely on the tiered pricing so we are very happy with this app.

Durhams Bee Farm
United States
Almost 2 years using the app
May 20, 2016

Thanks so much for your help and creating the app - it works great!!!

Steel Magnolia
United States
Almost 2 years using the app