Reviews (1,076)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to adjust pricing efficiently, catering to both retail and wholesale needs on a single platform. They appreciate features like displaying regular prices before login and custom prices afterward, which enhances the shopping experience and supports volume discounts that boost sales. The customer support team is praised for their quick response times, expertise, and free custom coding assistance. Merchants find the app easy to use and effective in managing complex pricing strategies and customer groups, which helps streamline operations and reduce administrative burdens.
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I uploaded this app because we needed quantity pricing. It has a lot of options to customize. I had a couple of issues with my theme and later some issues after installing other non Bold apps but they have been always been able to fix and Bold as gone above and beyond what they have needed to do with their customer service at times. Harpreet at Bold extremely knowledgeable and has helped out a lot. Update : We have changed our shipping app and have found this app incompatible with it. So we have had to remove, So i have found out during this time if needing a volume/ tier pricing app there are only 2 ways to go about it 1.) app creates custom discount codes for each purchase and places them in cart or 2.) app creates a draft order with discount applied to products. Bold has / or had not sure if its still available a third way ( which i think they are the only ones) which creates a copy of product on the fly with discount and or link to a new product created internally with discount, this method was not going well with or shipping app because it was unable to find data on original product. With Bold app you can switch methods but apparently for some reason I was still having problems. No fault of Bolds or their app I just think they didn't play well together. But I can comment on their customer service , which is spotty at best , sometimes they are on it and will take care of it, most of the times it takes days....weeks to get help or answers. There is no sense of urgency whatsoever emails or chat sessions lead to more questions and more replies that you need to wait another 3-5 days for answers on . It has got so bad that I decided to remove most of there apps because of poor answers to questions or problems.
Hello there! We're glad to hear that you've been able to receive excellent support from our amazing team; we're sorry that you ran into some troubles with conflicting apps. Unfortunately, we can't always predict which apps will cause issues with our apps, but we're glad to hear that our team was able to help you out!
Thanks so much for the kind words; we'll be sure to pass those along to Harpreet. :-) Let us know if we can help with anything else!
Bold Custom Pricing has been fantastic for us! It has allowed us to offer a wholesale website to our customers/accounts without having to build a separate website or have some clunky work around. One of the best apps we have used, hands down.
They also offer extremely responsive customer service and we have had nothing but the best experience with each member of their team.
Thank you Kirtana for the fast administration and install, i think you are the best! :)
The app is now working super well!
We have been trying to get a system to sell to wholesale and retail customers for over a year. After waiting and waiting on the old developers to do what they promised we decided to try the Customer Pricing App. We paid for the liquid install and they delivered faster than promised. After watching the online videos we spent less than one day loading over 600 products into 35 different discount groups.
My only request would be a way to pull this pricing directly from our Point of Sale inventory system.
This app helped make accommodating our larger wholesale customers with their appropriate price levels, saved me weeks of time, and has saved our sales reps countless hours of manual transactions to calculate discounts. Liquid installs were 2-3 days behind when I added this app, installation was done NEXT DAY. These guys at bold apps really keep on top of their game. Thanks, guys!
The app is great and these guys provide stellar support! They will answer questions, tweak things, basically take you by the hand and make sure everything is working the way you want.
A huge thumbs up for the Bold Apps team! You can't go wrong with them.
UPDATE: A shoutout goes to Rahul Patel and Taylor Courchaine at BOLD for the amazing job they did with updating my store to an older version of the app in order to provide compatibility with some of my other apps! Great app, great people, great company!
Thanks for the review; we're glad to hear you're happy with both the app and our customer service! We strive to help our merchants with as much as we can, and are happy to make tweaks where possible.
Nice assortment of products, by the way!
The advice given was on point and I solved my problem right away
I was getting in touch with Cam and the follow up service and customer support is fantastic. Awesome Man !!
Great app to add to your store. The team was extremely helpful and responsive with a couple of special requests (shout out to Mohit!). A+ product and service.
I am actually only using the Premium version for the SHOW/HIDE functionality. We have been able to use these features to allow only authorized accounts to view certain products. This is the one feature we had been looking for before launching your new membership site. Thank you Bold Apps!