Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

October 18, 2018

The BOLD team has excellent customer service from Live Chatting, Email and Phone Communication. The app is easy to set up and user friendly. Thank you for all your help and your reliable service!

Meyer Lab Inc.
United States
6 months using the app
June 10, 2014

I started using the app and had a minor conflict with another plugin. The customer support for this product helped me out and solved the problem for me with ease. Would definitely recommend.

Hanabee Entertainment
Australia
6 months using the app
October 28, 2013

Customer Pricing is a great app! It helps us to create different price layers for different customers, also it is beautifully and clean designed hence very user friendly. We highly recommend it!

Crosskix
United States
6 months using the app
November 24, 2013

This app is just what I am looking for. Being able to create wholesale accounts for certain customers will allow me to run a wholesale and retail business from the same website with the same inventory. The monthly price also seemed much cheaper than the comparison apps and it is also more suited to what I want luckily. I would certainly recommend this app for anyone that wants to sell retail and wholesale on the same site, or anyone that wants to offer discount incentives for repeat loyal customers. I had paid the extra $40 to have the app installed and it was setup on the weekend ahead of schedule, even after I was advised the staff was backed up for several days. Thanks for the great app!

Favourite Trends
Canada
6 months using the app
April 30, 2013

I never thought that Shappify can come out with a brilliant app like this! It's like a dream come true when I saw this and I've been itching to try it with my new marketing plan. And to know that it comes from Shappify gives me all the confidence I needed; knowing how quick help arrives when you need one. James has been nothing short of brilliant in his relentless support. I don't know how these guys work at super quick time but I know I can depend on the Shappify team anytime. Truly a wonderful wonderful app that will grow my business.

HealthQuest
Singapore
6 months using the app
February 21, 2018

It is an excellent app. The team especially Cam was highly supporting and helped us get our task done on time. I highly recommend this app. The best team ever. Thank you.

Wholesale Propeller
Canada
6 months using the app
Edited March 7, 2015

I have used this for 6 months and it works very well. I asked them to install it and it was done over a weekend which is very impressive. I had a few support requests which were all quickly and expertly handled. It was really impressive. I had to uninstall sadly as when customer pricing groups are live and if you use rich pins, or any of the marketplaces ie wanelo etc they pull the discounted members prices. When a customer lands on the store they see the full price which leads to disappointment. Sadly Bold Apps say that there is no work around. Anyway 5* from me for their support.

Dimity Bourke
Australia
6 months using the app
Edited June 24, 2020

This app solves SO many problems for us -- from how to add wholesale in a cost-effective way, to how to encourage bulk purchases with quantity discounts without creating the inventory headaches of "case packs" . PLUS Bold has wicked fast and efficient customer service -- Rajni and Harpreet were so helpful! Highly recommend!

Bluecorn Beeswax
United States
6 months using the app
October 30, 2019

Thanks to Chintan for kindly helping me at the customer support.
I appreciate the help and the app works fine

GoTrend
Netherlands
6 months using the app
BOLD replied October 31, 2019

Thanks so much for the review! We're happy to hear that our support team and the app are suiting your business. Please let us know if we can do anything else to help you out!

Edited November 20, 2017

Customer service has been outstanding. A lot of great features and very flexible matrix to price your customers in a multitude of ways. Pausing groups in order to make changes has been improved to make it more intuitive and easily tracked
Highly recommended
Decorators Supply

Decorators Supply
United States
6 months using the app