Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

April 28, 2015

This is are great app. We use it on a regular basis.
Team @ www.edgeofsound.com

Edge of Sound
United States
8 days using the app
September 21, 2021

I had some questions about the app and Guri from support worked me through to resolve it. He was very helpful!

Perfect Holiday
United States
8 months using the app
BOLD replied September 24, 2021

Kudos have been passed along to Guri. Thanks for choosing Bold.

June 20, 2017

Philip, Mohammad and Mo are extremely responsive and helpful in complete the installation for me in less than 24 hours. $40 that I paid for the BOLD team to install Customer Pricing app for me is definitely worth it. Now the Customer Pricing app is running flawless. I am so happy that I purchase another app (Recurring Membership) from BOLD for my website.

Primal Hair
United States
8 months using the app
Edited August 29, 2019

We are just starting our install and your team is great! Parminder has been super helpful and polite, Taylor as well! We can't wait to see the streamlining this product allows in action! Thanks so much for all your help!

Unique in the Creek LTD
Canada
8 months using the app
BOLD replied August 30, 2019

We're so glad we were able to leave a great impression on you from the moment you began your install. :)

We look forward to seeing your continued success, and hope we can continue being of utmost help in the future; please don't hesitate to reach out if you need anything else!

Thank you for taking the time to leave us this review. I love that you've got not only products, but tutorials to help your customers when they receive their product. Gorgeous wreath, by the way!

April 20, 2014

I am in awe of this app. The installation seems complex but the easy-to-use instructions made this task seem easy. The videos are really informative and gives a great inside look, step by step, on how to use this app and get the most out of it's features. Offering wholesale and other shopping reward levels are a plus for high conversion rates and this app enabled me to save money by offering both choices. I was able to create what I needed here and remove the app that was costly. Thanks for a really good tool that makes my store offer more than just the products we sell.

Jinnology
United States
8 days using the app
Edited December 18, 2019

Great App just make sure you know it does not work well with Bold subscriptions and product options.

What a Crock Meals to Go LLC
United States
8 months using the app
BOLD replied December 19, 2019

Hi there. So sorry you ran into some issues with using Custom Pricing with Subscriptions. As mentioned, we'll be sure to give you an update once we have released new features that allow for an easier integration between these two apps.

Edited July 18, 2017

Cam provided me with great support and quick response to my issues. The client was very happy with the end results. GREAT JOB CAM!

Hansler
Canada
8 months using the app
April 16, 2020

Excellent. Does exactly what i need and customer service is always super helpful. I was recently helped by Vighnesh and he was super helpful. Great app

Alchemy Abstract
United States
8 months using the app
December 19, 2015

This app is great. Works really well and havent had a problem so far. The guys set it up for me fast and quite pain free. Get this app to make your site work better.

Spentclothing1
Australia
8 months using the app
July 29, 2019

Challi was so helpful with customer support! She was able to fix my problem immediately that I had been struggling with all morning. Amazing!!! Someone give her a raise

PhantomPR
United States
8 months using the app
BOLD replied August 2, 2019

Hi there! Thank you very much for the review. We're so glad that we could help solve your problem as well. Challi is one of the best around and I'll be sure to let her supervisor know about that raise ;)

We hope to hear from you again soon!