Reviews (1,077)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.

October 6, 2020

Once you get the app working, it performs beautifully 98% of the time. But when it fails 1/100 times, it only takes a couple hundred wholesale orders before errors with the discount make you wonder if it's something you did or something wrong with the app. The support staff is kind and helpful, for the most part, but we've had tickets dead-end because nobody seems to know why the app didn't perform correctly. The setup is also not super straightforward, but that's something that the support staff was quick to fix with us. Overall, it's a great app, but the semi-convoluted interface and the mystery failures are what's keeping us from giving it five stars.

T-Cycle
United States
About 5 years using the app
BOLD replied October 9, 2020

Thank you so much for your review. We really appreciate your feedback. Reviews like yours help us improve our apps to ensure that they are useful and consistent. We recommend continuing to keep track of any instances of unexpected app performance so that our team can dig in, find some patterns, and provide resolutions to these mystery failures.

January 8, 2015

After using this app for several months, I've found it not to be all it's cracked up to be. It doesn't integrate with other apps well. Customer service is not great either. I had an issue that went round robin with emails to these folks, who have too many Indians and not enough Chiefs on the other end. In the email string, it went on for over three weeks with the issue never being resolved and then they ended up saying it was my fault. I requested a credit for the month that I couldn't use the app while they were not doing anything to solve it and they simply ignored my request. Not good customer service in my opinion. Customer retention is far more important than a $29.99 credit in my opinion. Not to these folks. They just simply ignore you!

If you are a small business, dependent on support of an app for your Shopify store and need fast response and solutions, I would recommend shopping around for another app for your Wholesale needs. I have another issue with the app now and because of the circular email ride I took with them last time, I can't get my problem solved lest I hop on that crazy train again just to get left at the station anyway.

SureShot Jewelry
United States
Over 4 years using the app
October 4, 2017

This team is so quick to respond and have been incredibly helpful in making our online store the best it can be. Thanks Mohit and all!

Causegear 2
United States
3 months using the app
December 15, 2014

loving it so far. No more manual wholesale invoices to do up now :)

Lacey Lane
Australia
3 months using the app
March 10, 2015

The BoldApps Customer Pricing - Wholesale, Member & Country Specific Pricing App has been just the thing I needed to take my Shopify store to the next level. I created pricing levels for wholesale buyers who contact the site directly, field salesmen, shops brought on board by the field salesmen and some member specific pricing. Everything seems to be running flawlessly thus far.
I had the BoldApps Genius team install the Liquid code onto my website which saved me time and insured that everything was installed correctly. A complete bargain for the one time $40.00 fee it cost to have them do it.
I am very happy with the Basic version and may be moving to the Pro version soon if everything continues to work out as they have so far.

TXARGUY
www.groundzeroprecision.com

Ground Zero Precision
United States
3 months using the app
August 7, 2015

Great app and super aftercare service too!

Acme Cups Uk
United Kingdom
3 months using the app
April 22, 2013

Shappify gives me everything I need and I love it. Makes it that much easier especially with this app, and did I mention they have great and fast customer service. I installed this app during the weekend and in just a couple hours in Monday they installed the app. Much less then 48 hours considering they only work in business hours. Couldn't be any happier, thanks!

STYLE iT
United States
3 months using the app
December 1, 2013

Absolutely wonderful app. They offer tiers of wholesalers and multiple options on how to price the costumers. Very fluid and full of features and beats any price that other apps are offering and there are only a few.

SamandNan
United States
3 months using the app
August 12, 2015

Genius app, a bit complicated to install, but worth every cent! Great and fast support!

Belvarosi Creative Studio
Hungary
3 months using the app
May 23, 2013

what a great app. Helpful support ! Whow!

Wish all businesses would offer such great support!

Congratulations to you all and our shop is now made easier!

2mi.ca - The Online Design Store in Canada
Canada
3 months using the app