Reviews (1,077)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to manage wholesale and retail pricing on a single platform, enhancing operational efficiency and market positioning. The "Detailed Pricing" feature is particularly appreciated for allowing specific prices or discounts for different customer segments, accessible post-login. The app's customer support is frequently praised for its responsiveness and effectiveness, especially in aiding with integration and customization for complex setups. Merchants also report a positive impact on sales due to advanced pricing strategies like quantity discounts, making it a robust tool for eCommerce businesses.
Refine
-
By rating
Once you get the app working, it performs beautifully 98% of the time. But when it fails 1/100 times, it only takes a couple hundred wholesale orders before errors with the discount make you wonder if it's something you did or something wrong with the app. The support staff is kind and helpful, for the most part, but we've had tickets dead-end because nobody seems to know why the app didn't perform correctly. The setup is also not super straightforward, but that's something that the support staff was quick to fix with us. Overall, it's a great app, but the semi-convoluted interface and the mystery failures are what's keeping us from giving it five stars.
Thank you so much for your review. We really appreciate your feedback. Reviews like yours help us improve our apps to ensure that they are useful and consistent. We recommend continuing to keep track of any instances of unexpected app performance so that our team can dig in, find some patterns, and provide resolutions to these mystery failures.
After using this app for several months, I've found it not to be all it's cracked up to be. It doesn't integrate with other apps well. Customer service is not great either. I had an issue that went round robin with emails to these folks, who have too many Indians and not enough Chiefs on the other end. In the email string, it went on for over three weeks with the issue never being resolved and then they ended up saying it was my fault. I requested a credit for the month that I couldn't use the app while they were not doing anything to solve it and they simply ignored my request. Not good customer service in my opinion. Customer retention is far more important than a $29.99 credit in my opinion. Not to these folks. They just simply ignore you!
If you are a small business, dependent on support of an app for your Shopify store and need fast response and solutions, I would recommend shopping around for another app for your Wholesale needs. I have another issue with the app now and because of the circular email ride I took with them last time, I can't get my problem solved lest I hop on that crazy train again just to get left at the station anyway.
This team is so quick to respond and have been incredibly helpful in making our online store the best it can be. Thanks Mohit and all!
loving it so far. No more manual wholesale invoices to do up now :)
The BoldApps Customer Pricing - Wholesale, Member & Country Specific Pricing App has been just the thing I needed to take my Shopify store to the next level. I created pricing levels for wholesale buyers who contact the site directly, field salesmen, shops brought on board by the field salesmen and some member specific pricing. Everything seems to be running flawlessly thus far.
I had the BoldApps Genius team install the Liquid code onto my website which saved me time and insured that everything was installed correctly. A complete bargain for the one time $40.00 fee it cost to have them do it.
I am very happy with the Basic version and may be moving to the Pro version soon if everything continues to work out as they have so far.
TXARGUY
www.groundzeroprecision.com
Great app and super aftercare service too!
Shappify gives me everything I need and I love it. Makes it that much easier especially with this app, and did I mention they have great and fast customer service. I installed this app during the weekend and in just a couple hours in Monday they installed the app. Much less then 48 hours considering they only work in business hours. Couldn't be any happier, thanks!
Absolutely wonderful app. They offer tiers of wholesalers and multiple options on how to price the costumers. Very fluid and full of features and beats any price that other apps are offering and there are only a few.
Genius app, a bit complicated to install, but worth every cent! Great and fast support!
what a great app. Helpful support ! Whow!
Wish all businesses would offer such great support!
Congratulations to you all and our shop is now made easier!