Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

Edited May 22, 2019

This app is easily the best qty price break app.
Customer service is perfect as well. Try it and youll be glad you did

Hotel Supplies Canada
Canada
7 months using the app
BOLD replied May 28, 2019

Hi there! Thank you for leaving your review. I'm glad to hear that everything's going well - if you do ever come across any questions or concerns, please feel free to reach out to our support team for assistance; we'll be more than happy to help!

June 7, 2019

This is working great!! we are using this APP everyday, and tech support is responding very quickly, and they have live chat support too.. Highly recommended..... by Gorilla Supply

Gorilla Paper Inc / Gorilla Supply
United States
7 months using the app
BOLD replied June 11, 2019

Thanks very much for the review; we're glad you're loving Custom Pricing! We strive to provide the best support possible; please don't hesitate to reach out with any other questions or comments.

August 29, 2018

Great support. Parminder Was great helping me out on my problem. Can't wait for it to be fixed.

Olmastore
France
7 months using the app
April 22, 2016

Fast, solid, knowledgeable support.

Morethanastate
United States
7 months using the app
Edited October 3, 2019

So far is amazing and the customer support is top notch. Want to play around with it a little more and will update.

Enliven Essentials
United States
7 months using the app
BOLD replied April 8, 2019

Thanks for your review; we're happy our support gurus could help. Do let us know if you have any questions about the functionality of Custom Pricing and Quantity Breaks!

I like the use of your blog to provide further information about the nature of your products.

September 6, 2018

I'm happy with the app. I have pretty specific requests, and Stanislav and the crew have been super helpful (even when I change my mind later).

The pricing structure seems steep to me, but otherwise I'm happy.

Island Beeswax
Canada
7 months using the app
February 26, 2020

Thank you to Rajni and Harry to making sure the app worked and was fixed on our very custom website. great service!

egpro.com
United States
7 months using the app
October 2, 2019

The app is really easy to use and helped us to allow wholesale customers to see the same customized front end. Online chat is super quick and useful in getting our questions answered. Thank you Chintan for your help!

Atlantia Holdings
Canada
7 months using the app
BOLD replied October 3, 2019

Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of our live chat feature to get your questions answered!

Love your wide array of products, especially the digital accessories!

July 28, 2020

I'm very satisfied, Rahul is helping every time! Great app, great company, great supportteam. Live chat is very fast

Solarfox® Shop
Germany
7 months using the app
October 8, 2019

I use the new theme, very complicated new theme and initially this app doesn't work well. I tried around with alternative but get back because I used it on my other store. Go directly to support eam and ask them to install the custom code. A lot of email back and forth and the support team resolve the problem well. 100% as my expectation. The support guy Guri helps me a lot. I appreciate that support guy Guri and recommend this app

Kenzily
Vietnam
7 months using the app
BOLD replied October 9, 2019

Hi there! We're so glad that you were able to get the help you needed from our support team - they really know what they're doing. :-)

Sorry that you ran into some problems with your new theme - some themes are very complex and require a little extra care and attention to get our apps up and running. Glad to see that we were able to get that working for you!

Please let us know if we can help again in the future. Love your travel bags, by the way!