Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

May 27, 2014

Going great so far !!! It looks great! I just paid $40 for them to set up my liquid process so. It was easier for them to do it. :)

I will post more after I have more time with the product.

Carmella Marie
United States
3 months using the app
July 9, 2019

This app is very helpful, especially if not only you need a % discount base but a fixed discount base pricing. Also the chat support rep Rajni Harpreet was very helpful and quick answering all my doubts!!

BlueSky Supply
United States
2 months using the app
BOLD replied July 10, 2019

Hello there, thank you for taking the time to leave us a review about our app and customer support! We're very happy to hear that the app is meeting your business' needs with being able to offer a variety of discount types, and that our support team was able to ease your mind and answer all questions!

August 22, 2013

App was easy to install and works very effectively. Great alternative to loads of discount codes.

Vitality Brands Worldwide
Australia
2 months using the app
March 11, 2018

This app is what makes our online store trustworthy and convinces the buyer to buy it from us rather than elsewhere.

I think 3 words are appropriate for your team: patient, they keep the promise, professional. You're great, so far I have not one bad experience.

Nina Louder
Slovenia
2 months using the app
August 6, 2014

It works customer service was great all that other stuff

J&W Vapory
United States
2 months using the app
February 6, 2020

I thank Priynka and Rahul, they helped me a lot today. We were very competent and did a very good job.
Vilen thanks to Eugene.

WUFFTOY
Germany
2 months using the app
July 19, 2014

I am so glad I finally decided to get this app! I shouldn't have waited so long! It's easy to use, the support was great, and now that I've upgraded to the new premium version of the app, I can fine-tune the settings exactly as I want them. I'm about to launch my new loyalty program on my shop, and am confident my customers will love it.

Stitch 56
Australia
2 months using the app
July 17, 2017

great service from this app. I couldn't have done it without the amazing Cam. He's a real champ and made everything possible. big thumbs up!!

Blancskin
Hong Kong SAR
2 months using the app
Edited August 21, 2019

I had an install issue and other issue too. Charles and Raphael followed up and helped me overcome the challenges. Their customer support is awesome. Thank you BOLD team for the wonderful service! It's not easy but Keep up the great job!

Good luck!!

Fab Value Products
United States
2 months using the app
BOLD replied August 21, 2019

Hi there, thank you very much for the review! We're so happy to hear that our support team was able to help you overcome the challenges you were facing - we love being able to help our merchants succeed. :-)

Thank you so much for the kudos; please let us know if there's anything else we can help you with!

February 18, 2016

Fantastic customer service!!

Amaranthineblooms Uk
United Kingdom
2 months using the app