Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

April 24, 2018

Great app that allowed us to avoid cloning our store for non-members. The support offered by Bold was INCREDIBLE - we had some issues when trying to use the app and they went above and beyond with troubleshooting the issue, adding code to correct it, and also with every customization/tweak we wanted to make.

Wealthcounselmarketplace
United States
19 days using the app
Edited January 30, 2019

I like the app! Its super useful, if you're looking to give wholesale discounts this is the tight application! I had an issue with the and I was Helped my Challi! I didn't just feel like a customer I felt like a person! Thank You So Much Challi!!!!

Crownedtrends
United States
19 days using the app
November 26, 2018

This app is wonderful. For wholesale, each of our clients gets a specific discount per product or manufacturer and this app lets us tag each client we have with a specific tag and set discounts across the board, which can be different for all clients or the same! LOVE IT and SO worth the money! Great job, Bold team!!!

Aqua-Crylic
United States
19 days using the app
March 18, 2016

Quite a solid plugin, not that easy to install ;) But once it's installed it's great. Tech Support is quick and efficient!

Nousrire
Canada
19 days using the app
February 23, 2015

Un servicio de atención fantástico.

SoloArtesMarciales
Spain
19 days using the app
November 4, 2014

Looked for Wholesale pricing and found the app written by Boldapps. The software is exactly what I need and more. The customer service is very friendly and professional. The update to http://distinctlyjohan.com was done without any issues. Boldapps provided me with enough training material to get me started on the right path. I will use them again for any other software upgrades.

DistinctlyJohan
United States
18 days using the app
February 17, 2016

Thanks to Mohammad for prompt and efficient service.

My Beauty Co
South Africa
17 days using the app
September 17, 2019

I was so lost. I wanted Quantity breaks. You seemed to have removed the ability to get the standalone app anymore and because of this I was so lost. However your live chat op REGINA helped me out and seriously solved all my issues so quickly. Thank you REGINA you ledge! I appreciate great customer service. And the bundled app is easy to understand once it was explained to me. Quick tip for Bold, maybe a small disclaimer about this new bundled app you have so that we don't get lost using it...as I am rarely disoriented in a tech app....that's saying something to me that you need more instructions about how to get JUST Quantity breaks within this new setup.

REGINA you are a lifesaver.

superabounds
Australia
17 days using the app
BOLD replied September 18, 2019

Hi there! Thank you so much for your feedback; I'll definitely share that with our team so we can make sure it's more clear that the Quantity Breaks app can no longer be downloaded on its own - although it can be used on its own.

So sorry for the confusion you ran into with this! I'll be sure to look into our documentation to see how we can make this more clear for our customers. We appreciate you bringing this to our attention! However, I'm very glad that Regina was able to help you understand how to get it functioning on its own, and explain it a bit!

Edited September 4, 2019

I'm still figuring this app out, but with the help of the team, especially Parminder I was provided a step-by-step explanation with quick responses. I trust that we are being taken care of.

Kim'C Market
United States
17 days using the app
BOLD replied September 5, 2019

Hi there! We're really glad that Parminder was able to give you some step-by-step instructions and explanations of the app - it can certainly be difficult to understand, so please don't hesitate to reach out if you have any other questions about its functionality.

We want merchants to succeed whether they're using our apps or not, so we absolutely will do anything we can to help you out when you need it. Thanks so much for trusting us, and for the review.

August 26, 2020

Thanks gury , Mayankkumar Patel and melody for helping me out to solve all my pricing issues of my website

GoodZay
Myanmar (Burma)
16 days using the app