Overall rating
4.5
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage individual customer pricing, making it ideal for both retail and wholesale businesses. Its detailed pricing feature, large product catalog handling, and automatic customer tagging are particularly praised. The app integrates well with other Bold apps and the support team is known for their quick, effective responses. However, some merchants report compatibility issues with other apps and themes, and find the interface somewhat difficult to navigate. Despite these minor issues, the app is generally seen as efficient in managing different pricing strategies.

Edited May 20, 2020

They've made improvements over time that make this the best pricing tool on Shopify. So easy to use. Gets the job done. And extremely responsive support. I recommend you give them a try.

Radius Networks Store
United States
Over 5 years using the app
Edited August 22, 2017

BOLD = AWESOME!

I own an E-Liquid Company, We sell retail and and wholesale from our site. We have a number of product and pricing variants. The Customer Pricing App from Bold has made my life so easy! At first I was overwhelmed with all the scary code. The helpful support team from BOLD made installation a breeze and guided me on the right track to getting it working right! Since then, I have been able to assign customer specific pricing for a number of our tiered accounts! The best part is my customers love how simple it is to order from us, which means they are more likely to order again! I could not of accomplished it without the amazing team from BOLD!

Coil Butter
United States
Over 5 years using the app
May 23, 2018

We were having pricing issues so an urgent request was sent out. Despite the time difference, they sent back a response (almost immediately), filled with detailed instructions, screenshot images, and with a genuine passion to help.

That last part, you have to truly appreciate - Technical expertise is one thing, but to be genuine in your passion to help others, that's another.

Amazing apps, even better Support system - Thanks Harry!

I Detox
Hong Kong SAR
Over 5 years using the app
April 4, 2013

Great new App that replaces the work of multiple apps to create the same function. Customer service was quick and efficient.

EFX USA
United States
Over 5 years using the app
Edited January 5, 2019

We have been using this app for 3 months and it has answered all of our needs. Though I am not techy, the BOLD team have been excellent and very responsive in assisting me with what was begining to feel like an impossible task.

We supply worldwide at Retail price, Wholesale price and distribution price and have products that incur 3 different tax codes.
We supply Countries which are both zero tax and standard tax.

After trying several other apps, the straight % discount which seem to be usually on offer from other sources did not fulfill our requirements.

We found this app to have the ability, to deal with all of it.

I read so many reviews on so many apps, if I were to read this I may well think its fake... but... It's not... Good Luck!

Thank you TEAM BOLD.

With much respect

Star Child
United Kingdom
Over 5 years using the app
January 30, 2014

Excellent App! We run the enhanced version and it works a treat. Easy to wrap your head around and work things out. If you have any trouble the guys are there to help. Excellent to run deals and discounts in your store as well as offer hidden wholesale prices to select customers.

PimpMyEyes
Australia
About 5 years using the app
December 19, 2017

The BOLD Customer Pricing app has saved countless hours for our team. For each product we select, wholesale pricing tiers are created automatically. This adds up to hundreds of variants created automatically, that would take days to set up manually. Where Shopify has struggled to create anything for wholesale/reseller pricing, this app has made simple. On top of that, Mohit with their support team helped update the scripts and correct customization, providing details of the updates along the way. Absolutely phenomenal support for an app that is critical to our success.

Luxion
United States
About 5 years using the app
Edited February 23, 2021

Having some issues with app at times.. customer service seems to try to resolve the issue. So far they have been able to resolve the issues I have.

MechanixGear
United States
About 5 years using the app
BOLD replied February 24, 2021

Thank you for your review. We are happy to hear our support team has been able to assist any issues you have been having. Please don't hesitate to check out our Help Center or reach out to Live Chat should any questions arise.

Edited June 10, 2019

Awesome service, quick and reliable! If you need assistance with their products, they are a big big help!

SupremeScreenSupply.com
United States
About 5 years using the app
BOLD replied June 17, 2019

Thanks so much for the review - I'm glad to hear that our support team was able to help! Please feel free to let us know if you need anything more, and we'll help out however we can. :-)

April 3, 2013

James helped us get the app installed on our store right away and was ready to assist us in learning how it works. So far so good and their support team has been excellent.

Growers Trust
United States
About 5 years using the app