Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which significantly enhance customer experience and increase conversions. It supports a wide range of customizations, including text, images, and design elements, and offers features like real-time previews and live design sessions. The app integrates seamlessly with platforms like Etsy and Amazon, broadening market reach. Continuous updates, like the Element ID Mix, boost merchant productivity and workflow. Exceptional customer support, including one-on-one calls, instructional videos, and live training sessions, is frequently praised for its responsiveness and effectiveness.
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Customily is really amazing. The customer support is good and enthusiastic. I'm quite satisfied with using the app.
Thanks to the team!
Thanks to you for your kind words and review! It's a pleasure to assist you and work with you!
If you need further help don't hesitate to let us know!
Julieta is awesome!! He was so patient with helping me and so easy to work with. He cleared up so much of my frustrations!! 5 stars!!
Thanks for your support! We're happy to be of help, Brian is the best! ;)
If you need further assistance don't hesitate to let us know! :)
After trying several customisation apps, I found Customily to be the best regarding value, price, service, and robustness. I had many technical issues to accommodate, and the app needed to be fully functional and cost-effective without hidden fees. I truly thought I would never find the right app because of my requirements. But after much testing, Customily worked well and delivered on its promise without problems. The con of this app is that sometimes it is challenging to set up your custom products when one is a beginner. But the support I have received has been fantastic. I actually like to play and experiment with it. Customily is great! It's super to be using it again. Thank you.
Thank you for sharing your experience with Customily! We're delighted to hear that you've found our app to be the best fit for your customization needs.
We understand that setting up custom products can be a bit challenging, especially for beginners. However, we're thrilled that our support team was able to assist you effectively. We're here to help and guide you through any hurdles you might encounter on your customization journey.
Thank you for your trust in Customily. If you have any questions or need further assistance, please don't hesitate to reach out. Happy customizing!
100% recommended, Best Personalization App out there. Robust for large or small stores, Print ready files generation on the background while light preview in real time for front end customers. integrates with the most popular POD companies for seamless production and fulfillment Automation. And Customer Service is top A+ Class. Thank you . Gary Contreras
Thank you for your review Gary! :)
We're glad that you're enjoying all of our features, we will keep working hard to improve our app and develop new tools for our estimated users.
If you need more help don't hesitate to contact us!
The most flexible and powerful way to add personalization to your products. Although there is a learning curve, the Customily team is there for you to train and support you through each step of the way. A class act all around!
Thanks for your review and support! We're happy to have you onboard and to help you through your personalization journey so you can make the most of our app!
If you need further help, you know how to reach us! Let's keep growing together! :)
If you need a customizable product, I can't recommend anything better than Customily. Not just because of the set of features they provide, moreover their support, that is so critical with a tool like that. I never had an issue that I didn't get their full attention and best care, so friendly, speedy and professional. From the get go, to even a year in, still super happy. Thank you guys!
Thank you for your kind review! We're super happy to be working with you and that you find our support so helpful :)
Let's keep growing together!
Một ứng dụng rất hay, hỗ trợ của team thì rất nhiệt tình. Cám ơn team rất nhiều. Sẽ luôn ủng hộ! Thanks.
Cảm ơn vì đánh giá tốt của bạn!
Chúng tôi rất vui được phục vụ và mong muốn tiếp tục hợp tác, hỗ trợ bạn trong năm nay! Nếu bạn cần hỗ trợ thêm, xin vui lòng liên hệ cho chúng tôi.
The app does an amazing job with great customization features. The support team is very responsive and professional. Good job!
Hi! Thank you for your nice words! I'm sorry you find it difficult at the beginning but happy to hear you got the hang of it eventually :)
We are always working on new ways to guide our customers through their first steps, so your feedback is super valuable!
Let us know if we can help you with anything else. 😊
Martina | co-founder
I needed to get in touch with Customily as I had a problem which I required help for. They were super fast at getting back to me and made sure my problem was solved. I really enjoy working with Customily to offer the personalistion to our products.
Thanks for your review! ;)
We're happy to help you! Our amazing support team is always ready to assist our users so they can make the most of our app! :)
Not only a great app but just as important is the excellent communication from the dev team on hand with chat and email support.
Highly recommend.
Thanks for your support! We're happy to be of help and hope to continue working together for a long time! :)