Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which significantly enhance customer experience and increase conversions. It supports a wide range of customizations, including text, images, and design elements, and offers features like real-time previews and live design sessions. The app integrates seamlessly with platforms like Etsy and Amazon, broadening market reach. Continuous updates, like the Element ID Mix, boost merchant productivity and workflow. Exceptional customer support, including one-on-one calls, instructional videos, and live training sessions, is frequently praised for its responsiveness and effectiveness.
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I have started using this app for a bit more than a month now and very pleased with the features and support. Will recommend it to everyone.
Thank you for your review! We're glad that you're enjoying Customily and that you're happy with our amazing support team! ;)
If you need more help don't hesitate to contact us!
Great app with a ton of options to sell customizable products. From engraving to tshirts and mugs, you really can not find a more versatile app that works properly!
Thank you for your review, we're glad you're enjoying Customily!
Of course, there are no limits! Any product can be personalized ;)
Let us know if we can help you with anything else!
I had a lot of problems with customization and I was very frustrated because it didn't work correctly and my trial of 9 days ended so I had to hurry up to do everything and launch the shop, but the app owner contacted me, scheduled a call to teach me everything, refunded me the costs and even added one month free so I can set everything up and start my business. I am very satisfied with their customer support as I really think they care about their customers. I hope the app will serve my business well in the future. Thank you!
Thanks for your kind review :) We're happy to help you; hopefully, this is the start of a long-term relationship! If you ever need assistance don't hesitate to reach our Support team again.
his product is incredible! And I cannot say enough good things about the sincere help we receive from support!! I recommend this to anyone looking to take their designs to the next level!!
Thanks for your review and kind words! We're so happy to be of help and we'll keep working hard to provide the best support possible!
I am just beginning with customization. Being new, I was amazed with their support staff. They reached out to offer assistance which meant alot. After going through their training, I feel really good about joining their community of users. Looking forward to working with the Customily team.
Thank you for sharing your feedback about your experience with Customily as a new user!
We're thrilled to know that our support staff made a positive impact on your journey. We're confident that as you progress through our training and explore the customization possibilities, you'll feel even more confident and excited about working with our platform. Our team is here to assist you every step of the way, and we can't wait to see the amazing creations you'll come up with.
Thank you again for choosing Customily. We look forward to working closely with you and making your customization journey an enjoyable and rewarding one!
This app has allowed me to solve an issue with custom designs for my products. It works well even though you have to adapt to the app as it will not adapt to you. It will take you a bit of trial and error before figuring out how to use it. There are still a few bugs here and there but it looks like they are improving the app constantly. Happy to work with them. I recommend it.
Thanks for your kind review, we're happy to work with you as well :)
We'll definitely keep working to make our app better.
Don't hesitate to contact us if you need help with anything!
I really like selling personalized products, I choose Customily and find it very right, easy to use, enthusiastic support
Thank you for your positive review! We're delighted to hear that you enjoy selling personalized products and that Customily has met your expectations. Our team is committed to providing a user-friendly experience and enthusiastic support, so it's great to know that you found our platform easy to use and received helpful assistance. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!
Great response when you ask for help from the support team. Our concern was addressed quickly and issue was resolved.
One of the best and worth using custom apps.
Support enthusiastically supports the team.
There are some points that Customily can improve in the near future.
1. You can export and import option sets together.
2. When uploading clipart values to the option set, you have to upload each value, not all of them
up for a while.
Having to enter the image option manually can be confusing.
3. In the template when selecting any layer, do not know the position of that layer relative to other layers. (is it in the middle or left or right).
4. App sometimes lags
Thank you for your valuable review of Customily! We're thrilled to hear that you consider it one of the best custom apps and appreciate the enthusiastic support from our team.
We genuinely appreciate your feedback and suggestions, as they help us refine our app and provide a better experience for all our users.
If you have any further thoughts or ideas, please feel free to share them with us. Your input is instrumental in driving our improvements, and we look forward to serving you even better in the future!
The app and support are great. Because the app has so many features there is a long learning curve but once you figure it all out there is so much you can do with the app. Customers love seeing what their personalization will look like.
Thanks so much for your review! We're happy to know that our Support Team has been of help to you and that your customers love seeing the live personalizations! That's what we want! :D