Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, enhancing customer experience across various products like boards, blankets, and jewelry. It features live design previews and extensive customization options, which have notably increased conversions and operational efficiency. The app is also praised for its responsive customer support, offering personalized assistance and regular updates that enhance functionality. Despite a challenging initial setup and learning curve, it is considered a valuable tool for businesses offering personalized products.
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I have a very unique product that I offer and Jose from the customily team was able to help me and spend tons of time making sure that my product was set up exactly the way I envisioned it. He made videos to help walk me through updating the features in the future and was SO helpful in making sure my products were exactly what I needed. The customer support team is so helpful!
Thank you so much for your kind words! 😍
We're thrilled to hear that José and the rest of our customer support team could assist you in bringing your unique product vision to life.
It's great to know that the videos and guidance provided were helpful. We're always here to support you and ensure everything is just right. Thanks again for choosing us!
Once you learn how to use this program it's not that difficult and you'll be happy that you took the time to figure out how to use it. There is a learning curve but I have had nothing but great interaction with their representatives. My questions have all been answered quickly and with patience I sometimes didn't deserve with the silly questions I might be asking. If you want to customize products, this is the way to go. Once you set it up, you're done. Give it a try. I don't think you'll regret it.
Thank you so much for your review! 💜
We're happy to know that you had a positive experience with our app and our support team. Your kind words motivate us to keep delivering excellent service. We're delighted that you're enjoying the customization options, and we hope the app continues to meet your needs.
Thanks again for recommending us!
Love this app . its very powerful and not easy at first, but the team is great and always ready to help , when creating designs or playing with templates i just wish there was a bit more details on what does what , but so far i love what this app can do and priovide.
Luna, thank you for your kind review!
We understand that it might be a bit challenging at first, but we're working hard every day to improve our app, and we're glad our team has been able to assist you. Your feedback on needing more detailed explanations is precious to us.
Keep exploring and creating amazing designs—there's so much more to discover! We're here to help you each step of the way! :)
Very nice app to use for customize, but i wish it was allowing customer to upload their pictures instead of cartoon , but i am happy with the app, it is easy to use, design and custom. I had to cancel my subscription because i ca not afford the price is too high.
Comprehensive and detailed technology service for our custom merch business. Jose has helped us massively each step of the way with any of the tech issues.
Thank you so much for your kind words!
We're thrilled to know you're satisfied with Customily and that Jose could assist you effectively with your tech needs.
If you have any further questions or require additional support, please don't hesitate to reach out. We're here to help!
Although there is a huge learning curve for this app, and it's a bit pricey, the customer support is second to none! They go above and beyond to help me 'fix' my designs, which I almost always have to do. I also think the graphics and capabilities far surpass other customization apps. I appreciate having a weekly live class to attend and rely heavily on the YouTube replays.
Thank you so much for your thoughtful review!
We're delighted to hear that our customer support team has been able to assist you effectively and that you're finding value in the weekly live classes and YouTube replays.
We understand that the learning curve can be steep, and we're continuously working on improving the user experience to make it more intuitive!
Please don't hesitate to reach out if you have any further suggestions or need more assistance. Happy customizing!
Awesome Sauce!!! This app was like finding GOLD! Love it because the possibilities are pretty much endless. Also, the customer service support team does a great job. They are always willing to help and even share extra tips. Highly recommend trying them out.
Thank you so much for your glowing review! 🌟
We're thrilled to hear that you love our app and find the possibilities endless. Our support team works hard to provide the best help, so it's wonderful to know their efforts are appreciated. We truly value your recommendation and look forward to continuing to exceed your expectations! 😊
Amazing App!! Not enough words to thank team. Really appreciate all help and support. This has helped us elevate our designs with the personalization options. It has reduced our processing times, increased our conversions, and helped us scale multiple stores. Special thanks to Ceci, Jose, Flor, Luciana, Brian and Alejandro for one-one support whenever needed. They are so fast with updates, with new updates like integration with Etsy and Amazon takes this app to whole new level. Their easy to use designs within apps, helps us to launch new designs faster and gives us edge over our competitors.
Thank you so much for your kind review! :)
We are happy to know that our app has made such a positive impact on your business. We are dedicated to providing timely updates and valuable features (like Etsy and Amazon as you mentioned) to help our users stay ahead of the competition.
Your feedback motivates us to continue improving and delivering the best possible experience. Thanks again for your support!
The app offer great customizations and has helped our store grow really fast.
Customily is an amazing personalization app. You can do anything you want with it.
So, so, sooooo powerful!
Thank you for your review! We're happy to know that you're enjoying Customily and finding it powerful and versatile. If you ever have any questions or need assistance, don't hesitate to reach out. Happy customizing!