Reviews (195)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time product personalization capabilities, enhancing customer experience across various products like boards, blankets, and jewelry. It features live design previews and extensive customization options, which have notably increased conversions and operational efficiency. The app is also praised for its responsive customer support, offering personalized assistance and regular updates that enhance functionality. Despite a challenging initial setup and learning curve, it is considered a valuable tool for businesses offering personalized products.

January 26, 2023

Morena and Jose are amazing. The product is robust and feature rich. Once you wrap your head around the features the product is easily navigated. No better product customiser out there.

Jawsome®
South Africa
4 days using the app
Customily replied January 26, 2023

Thanks for your kind review and support!
We're happy to be of help and that you're enjoying Customily!
You know how to reach us if you need further assistance :)

January 27, 2022

This is a great and very intuitive app once you understand how it works. They have lots of help articles explaining everything you could need, and extremely responsive support when you still can't figure something out. I highly recommend, will be saving us a lot of time.

customoutpost
United States
1 day using the app
Customily replied January 28, 2022

Thanks for your review! We work really hard to give the best customer support to our users, so we're happy to read your words.
Let us know if we can help you with anything else!

Edited January 18, 2022

Found this app poorly executed. The designer is slow and setup of artworks is cumbersome. Do yourself a favour and try Teeinblue instead. Cheaper with more features. EDIT: In reply to the developer. 1 day was all I required to evalutate the apps performance. I also did not appreciate the email I recieved after uninstalling from your team, where it says "I know you currently have another personalizer tool, but" and attempted to point out "that i'm missing out on a more realistic preview". Again, the alternate app mentioned is cheaper and seems to load faster, and is more straightforward in its setup tools. Thanks

Printibly
Australia
About 22 hours using the app
Customily replied January 18, 2022

Hello! Thanks for your feedback. We’re sorry to read that you had a bad experience in such a short time! We’d love it if you had tried our app for more than a day to understand its potential.
Of course, you are invited to try it again in the future if your current app doesn’t meet your expectations :)

Edited November 16, 2022

They haven't updated to the new Printful API token after months.. Edit: They have since corrected this.

Own Your Stigma
Canada
16 minutes using the app
January 3, 2024

Shepherds Shelf
United States
29 days using the app