Reviews (221)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this product personalizer for boosting customer engagement and sales through real-time customization features. They appreciate its seamless integration with major platforms and POD providers, user-friendly interface, and reliable performance. The support team is frequently commended for their responsiveness and ability to provide personalized assistance and training.

December 30, 2022

Una aplicación realmente increíble. Tras probar prácticamente todas las aplicaciones para personalización de producto y print on demand, definitivamente la más versátil y completa.

Tiene tantas opciones que no te la acabas, pero a la vez, crear un diseño y un producto nuevo es realmente sencillo cuando le pillas el truco. Además perfectamente conectada con los principales proveedores de print on demand para automatizar todo el proceso si es lo que necesitas.

Como colofón, un servicio de soporte y de atención rápido y supereficaz.

Si hubiese 10 estrellas se las pondría.

THERTIN
Spain
About 1 month using the app
Customily replied December 30, 2022

Gracias Pascual por tu reseña y tu apoyo!
Es realmente un placer trabajar con usuarios como tu! Aquí estamos para lo que necesites!
Feliz 2023, y que tengas un gran año!

October 6, 2022

Amazing App which I would highly recommend to others! It was the missing piece for our business. The Customer Support is Super Helpful and the App itself is nothing short of Amazing. Thank you, Customily :)

Katie J Design and Events
Australia
About 1 month using the app
Customily replied October 6, 2022

Thanks for your kind review :)
We're super happy to be helpful to you and your business! Let's keep growing together!!

Edited July 18, 2023

tôi chưa thực sự làm quen hết với các tính năng của app, mặc dù đội ngũ support rất tốt tuy nhiên vẫn có rất nhiều điều khiến tôi thấy khó hiểu, có lẽ tôi cần thêm thời gian để tìm hiểu sâu hơn về những chức năng của app.

My Store
Vietnam
29 days using the app
Customily replied July 17, 2023

Cảm ơn bạn về phản hồi của mình. Chúng tôi rất đánh giá cao những lời khen ngợi về đội ngũ hỗ trợ của chúng tôi. Chúng tôi hiểu rằng việc học và hiểu rõ tất cả các tính năng của ứng dụng của chúng tôi có thể mất thời gian, và chúng tôi luôn sẵn sàng hỗ trợ bạn mọi lúc. Nếu bạn có bất kỳ câu hỏi cụ thể hoặc cần hướng dẫn thêm về bất kỳ chức năng nào, xin đừng ngần ngại liên hệ với đội ngũ hỗ trợ của chúng tôi. Chúng tôi sẽ rất vui lòng cung cấp sự trợ giúp bổ sung và giúp bạn tìm hiểu kỹ hơn về các tính năng của ứng dụng. Cảm ơn bạn đã chọn ứng dụng của chúng tôi!

Edited June 6, 2023

Fed is amazing! Best customer service ever. He really went beyond to help me figure it out! Highly highly recommend - everyone should get this!!! Big shot out!!!! Lots and lots of love and appreciation

Martina was also very kind and very amazing. She was very calm and helped fix my problem quickly. Thank you so much!

Brunch
United States
29 days using the app
Customily replied June 5, 2023

Thanks for your kind review and support! We're happy to be of service and to help you make the most of our app!
If you need further help don't hesitate to let us know! :)

July 12, 2022

I've tried a few different customization apps before Customily. Some were ok, some were not great and all had way too much to learn for someone running their own Ecom site. Customily platform has been great but most important and this is the biggest reason to use Customily is the support. They literally walk you step by step setting your listings, creating your templates, etc. Jose has been absolutely amazing, and with out a doubt, everyone should give Customily a go, for any type of customization products.

Oezzo
United States
28 days using the app
Customily replied July 12, 2022

Thanks for your kind review and for your trust in us so far :) we're happy to work with you too!
If there's anything else we can help you with, you know how to reach us ;)

March 21, 2023

Customily is currently the best app for selling personalization.

The customer support is good, but it would be even better if everything could be fixed and supported faster.

Anyway, thanks to the team!"

Suzitee
Vietnam
27 days using the app
Customily replied March 22, 2023

Thanks for your review! Your feedback helps us to improve our services :)
We will work harder to provide faster support during VietNam business hours!

June 6, 2023

Such an easy way to integrate my shopify products for my customers to personalize their own with so many options to choose from. Also they have an amazing support team who are very quick to reply and help out

Custom Cases
United Kingdom
25 days using the app
Customily replied June 6, 2023

Thanks for your review! We're so happy that you're enjoying our app!
If you need further help you know how to reach us! :D

April 15, 2022

This app is good once you get the hang of it, there's a huge learning curve to this vs other apps. The customer service is great & respond in a timely manner. There can be some improvements. I also think the price is really high for what the app is, I expect faster loading time for it. But it does a lot what other apps cannot.

Affinity Bands
United States
Almost 2 years using the app
Customily replied May 3, 2022

Thank you for your review! We're glad that you're enjoying Customily :)
We work hard every day to improve our app and make it better for our users! Rest assured that more updates are coming and loading times will be faster ;)
Let us know if we can help you with anything else!

May 30, 2023

I would highly recommend this app. Its a highly useful and productive tool that ads to the bottom line.

My Store
United States
23 days using the app
Customily replied May 30, 2023

Thank you for your review! We're happy to know our app is useful for your store!
If you need help with anything don't hesitate to reach our team, we're here to help you make the most of Customily!

September 2, 2022

I reviewed 5-6 apps, and found this to be the most flexible and scalable. Support team is responsive and helpful.

arrowood co - Engraved and Personalized Drinkware from Charlotte, NC - Made in the USA
United States
22 days using the app
Customily replied September 6, 2022

Thanks for your review! We're happy that you're enjoying Customily. If you need help with anything just let us know! :)