Reviews (205)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time product personalization capabilities, which significantly enhance customer experience and increase conversions. It supports a wide range of customizations, including text, images, and design elements, and offers features like real-time previews and live design sessions. The app integrates seamlessly with platforms like Etsy and Amazon, broadening market reach. Continuous updates, like the Element ID Mix, boost merchant productivity and workflow. Exceptional customer support, including one-on-one calls, instructional videos, and live training sessions, is frequently praised for its responsiveness and effectiveness.
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I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.
Thank you so much for sharing your positive experience with us!
We're thrilled to hear that our customer service, particularly through Josema, exceeded your expectations. Providing exceptional support and guidance is a top priority for us, so it's wonderful to know that we were able to assist you.
If you ever need further assistance, please don't hesitate to reach out to us.
So far I love this app, still learning but the customer is excellent!! Thank you for being there! Great App :)
Thank you so much for your wonderful review! We're delighted to hear that you're loving our app!
Learning a new app can sometimes be a journey, but we're here to support you every step of the way. If you have any questions or need assistance, don't hesitate to reach out to our support team. We appreciate your kind words and look forward to being there for you whenever you need us!
Una aplicación realmente increíble. Tras probar prácticamente todas las aplicaciones para personalización de producto y print on demand, definitivamente la más versátil y completa.
Tiene tantas opciones que no te la acabas, pero a la vez, crear un diseño y un producto nuevo es realmente sencillo cuando le pillas el truco. Además perfectamente conectada con los principales proveedores de print on demand para automatizar todo el proceso si es lo que necesitas.
Como colofón, un servicio de soporte y de atención rápido y supereficaz.
Si hubiese 10 estrellas se las pondría.
Gracias Pascual por tu reseña y tu apoyo!
Es realmente un placer trabajar con usuarios como tu! Aquí estamos para lo que necesites!
Feliz 2023, y que tengas un gran año!
Parece que esta aplicación se hizo exactamente para cumplir nuestras necesidades, nos gusta bastante y estamos emocionadas por sacarle todo el provecho! Tiene todo lo que hemos querido personalizar y más! Gracias equipo Customily
Gracias por compartir tus comentarios positivos! Nos encanta saber que están satisfechos con nuestra aplicación!
Estamos aquí para ayudarlos en cada paso del camino, así que si alguna vez tienen preguntas o sugerencias adicionales, no duden en ponerse en contacto con nosotros. Esperamos seguir cumpliendo con sus expectativas y superarlas en el futuro! :)
Amazing App which I would highly recommend to others! It was the missing piece for our business. The Customer Support is Super Helpful and the App itself is nothing short of Amazing. Thank you, Customily :)
Thanks for your kind review :)
We're super happy to be helpful to you and your business! Let's keep growing together!!
tôi chưa thực sự làm quen hết với các tính năng của app, mặc dù đội ngũ support rất tốt tuy nhiên vẫn có rất nhiều điều khiến tôi thấy khó hiểu, có lẽ tôi cần thêm thời gian để tìm hiểu sâu hơn về những chức năng của app.
Cảm ơn bạn về phản hồi của mình. Chúng tôi rất đánh giá cao những lời khen ngợi về đội ngũ hỗ trợ của chúng tôi. Chúng tôi hiểu rằng việc học và hiểu rõ tất cả các tính năng của ứng dụng của chúng tôi có thể mất thời gian, và chúng tôi luôn sẵn sàng hỗ trợ bạn mọi lúc. Nếu bạn có bất kỳ câu hỏi cụ thể hoặc cần hướng dẫn thêm về bất kỳ chức năng nào, xin đừng ngần ngại liên hệ với đội ngũ hỗ trợ của chúng tôi. Chúng tôi sẽ rất vui lòng cung cấp sự trợ giúp bổ sung và giúp bạn tìm hiểu kỹ hơn về các tính năng của ứng dụng. Cảm ơn bạn đã chọn ứng dụng của chúng tôi!
Fed is amazing! Best customer service ever. He really went beyond to help me figure it out! Highly highly recommend - everyone should get this!!! Big shot out!!!! Lots and lots of love and appreciation
Martina was also very kind and very amazing. She was very calm and helped fix my problem quickly. Thank you so much!
Thanks for your kind review and support! We're happy to be of service and to help you make the most of our app!
If you need further help don't hesitate to let us know! :)
I've tried a few different customization apps before Customily. Some were ok, some were not great and all had way too much to learn for someone running their own Ecom site. Customily platform has been great but most important and this is the biggest reason to use Customily is the support. They literally walk you step by step setting your listings, creating your templates, etc. Jose has been absolutely amazing, and with out a doubt, everyone should give Customily a go, for any type of customization products.
Thanks for your kind review and for your trust in us so far :) we're happy to work with you too!
If there's anything else we can help you with, you know how to reach us ;)
Customily is currently the best app for selling personalization.
The customer support is good, but it would be even better if everything could be fixed and supported faster.
Anyway, thanks to the team!"
Thanks for your review! Your feedback helps us to improve our services :)
We will work harder to provide faster support during VietNam business hours!
Such an easy way to integrate my shopify products for my customers to personalize their own with so many options to choose from. Also they have an amazing support team who are very quick to reply and help out
Thanks for your review! We're so happy that you're enjoying our app!
If you need further help you know how to reach us! :D