Customily Product Personalizer , 171 reviews

Customily has gone above and beyond with there customer service. I struggled trying to figure it out and with the help of customily and Josema and many many videos and live sessions, I've got most of it worked out where I can start customizng certain products. Still have alot to learn with customizing other products, but they have great videos and customer support to help me along that way. Highly recommend Customily. Thank You Martina and Josema! :-)

Excellent app for offering personalized product to our customers AND excellent support. Customily support is always quick in responding to our questions and resolving any issues we have had along the way.

Customily might initially appear overwhelming with its impressive array of tools and features, but what truly sets them apart is their exceptional support staff. Throughout my learning process with their app, I've reached out to them multiple times, and I must say, their patience and assistance have been outstanding in every chat. I want to extend my heartfelt gratitude to the entire team for providing such an incredible product and backing it up with an amazing support system! This five-star review is well-deserved.

I had some struggles figuring out how to integrate this app with my Shopify store initially. Hours of frustration almost made me give up on the app.

Fortunately, I was able to contact customily and receive help from Alejandro who was able to address my specific issues and helped me connect to the development team to integrate the app to my needs.

I am really excited for what is to come with my customily journey. I love the technology and I am pretty sure this is the best personalization software for shopify.

Highly recommend!

I love customily!! It's giving me the chance to scale my business. No more proofs back and forth with the customers for days and time lost.
It frees up my time to create more designs. I love their library already available!! Customer service is stellar! I have always been able to get a hold of someone!!
It's a little bit of a learning curve, I'm still learning. But anytime I have an issue, I can contact them and work through it.
I would recommend this app to anyone who wants to run a business or scale your current business.

we've been using customily for a while for all our personalised jewellery and ashes memorials etc. You can try it out on our website www.featherlings.co.uk

Today I received support by Zoom from Josema. It was an excellent meeting where my doubts were answered. This meeting with José helped me learn more about using Customily to improve my business. Thank you for the Amazing support we have received from you.

Yes Customily might seem overwhelming at first with all of it's amazing tools and features but nothing compares to their support staff. I have reached out to them several times while I am learning their app so much so I think we all know each other on a first name basis. They have been nothing but patient and super helpful with every one of my chats. Thank you all for such an amazing product and team to back it up!

A bit of a learning curve, but help was always responsive, answering my questions and sometimes digging in to our listings and making some corrections directly in our content. The extensive help library is excellent.

I got the app and had an issue customizing the product. I reached out to Josema with Customily and his customer service was above and beyond! He walked me through the process and extended my free trial. They have outstanding customer service! It's a little bit of a learning curve, but when you have a problem you can always reach out to them and they will answer your question. Josema has good communication skills and extensive knowledge about the products and services offered by his company. I can't wait to scale my business and write more positive reviews.