Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

September 11, 2023

Their customer support is always impressive! App is easy to use and compatible with the theme and works well.

Blue Blush
United States
Almost 2 years using the app
Helium replied September 13, 2023

Thank you for your review! We're glad to hear that you've been able to utilize our customer support.

We strive to provide relevant and timely support for all of our users 😎

March 10, 2022

Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.

CASSON
Canada
Almost 2 years using the app
Helium replied March 10, 2022

This is an amazingly concise yet thorough round-up... thanks for taking the time to share!

March 3, 2020

Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch

snushus.ch
Switzerland
Almost 2 years using the app
Helium replied April 13, 2020

Thanks for the amazing review! 😊

September 9, 2015

Amazing - simple, super quick. Would recommend

Myglowtox
United Kingdom
Almost 2 years using the app
Edited October 24, 2021

We used this app for many aspects of our website and it has helped us tremendously. The customer service is very knowledgeable in all areas of shopify and coding/integrations and they are very responsive. In addition to the using the app for custom signup fields, We actually use it as a central database for storing crucial information on all our customers, including using it as an infrastructure for storing back end data on each customer in an organized fashion. We highly recommend this app.

ForteCustom
United States
Over 1 year using the app
Helium replied January 12, 2022

Nice shout out for the underappreciated customer database! Thanks for the great review (and apologies for the late reply). Cheers!

April 4, 2021

All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify

HyperTough-Support
United States
Over 1 year using the app
Helium replied April 5, 2021

"best out there for Shopify" ... we like the sound of that! Thanks for the great review 🎉

Edited January 14, 2020

So far I am very happy with this app. It was easy to set up and use. The support has been fantastic they respond in a timely manner. www.designpax.com

Designpax
United States
Over 1 year using the app
Helium replied January 23, 2020

Glad to hear it! Thanks for the good feedback. :)

November 7, 2018

Great customer service and very easy to use!
The team is extremely responsive and helpful :) Highly recommend these guys!

iBuddies
Hong Kong SAR
Over 1 year using the app
March 16, 2019

This app allowed us to create a custom drop down menu on our sign up form and customer profile page. Easy to use, easy to configure.

Celebrate Vitamins
United States
Over 1 year using the app
May 10, 2017

This is the only app that allows my customers to upload a document and send it right to me via email. Great app. Great Customer service.

Rdisupply
United States
Over 1 year using the app