Reviews (369)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer registration and account management on Shopify, particularly praising its custom form capabilities essential for collecting specific data and supporting B2B operations. The app offers extensive customization options, including custom fields and integration with Shopify Flow for process automation, and features like invisible reCAPTCHA for added security. Merchants appreciate the reliable performance and exceptional support, highlighting the responsiveness and helpfulness of team members like Brett.

February 27, 2018

Best registration app out there, and their customer support is absolutely awesome. We highly recommend them!!!

Changemint
United States
9 months using the app
August 23, 2021

I created a multi part wholesale sign up form with this app and it is working exactly how I want it to! The app is not inexpensive - but it's very sophisticated in what it can accomplish and does it well. I had a problem with the format of my output - and customer support took the time to investigate and address my concern. An excellent app - thank you!

Zen Den Candles
Canada
9 months using the app
Helium replied August 24, 2021

Thanks for using our app, and for taking the time to write such a glowing a review! We appreciate your business :)

October 11, 2017

Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.

Sohopackship
United States
9 months using the app
June 20, 2018

We couldn't run our store without Customer Fields from Helium Dev. It allowed us to save easily save vital customer information and print that information inside our transactional emails. The documentation is great and support from Helium has been even better, with quick and helpful responses. Don't hesitate to contact them if you need something custom with the app, or you aren't sure if it's right for your store. They may offer you reasonably priced custom development on top of their existing Shopify apps that more closely fit your needs. 5 stars!

Malcolm Alexander
United States
9 months using the app
Edited May 18, 2016

Great app, super easy to install and it does exactly what it says it does.

London Lingerie Store
United Kingdom
9 months using the app
July 18, 2023

reliable service, good support team, very fast response from them. Brett, you are the best!

ve/la
Thailand
8 months using the app
Helium replied July 19, 2023

Happy to help. Thanks for taking time to submit a review! 😊

May 4, 2020

This app was exactly what I was looking for. The customer support was prompt, responsive, and helpful, and they were able to take care of what I needed to be done. Highly recommended!

Rishoni
United States
8 months using the app
Helium replied May 4, 2020

Hooray! We are so glad Customer Fields solved your problem. 😄

April 5, 2023

Brett and the team at Helium helped us immediately and clearly provided instructions on our questions. They were soooo helpful and we were able to set up what we needed for our wholesalers! We are very pleased with the assistance and the app is working out great for us!

blinger®
United States
8 months using the app
Helium replied April 5, 2023

Happy to help! Your wholesale sign up form is looking ✨ fantastic ✨ 😄

December 22, 2017

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Energy Reality Energy Healing
United States
7 months using the app
January 4, 2016

Easy to add! Thanks and good luck on the big launch :D

Sutera Stockholm
Singapore
7 months using the app