Reviews (2,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its customized reporting that streamlines operations such as inventory and order management. It offers customizable pre-made reports, easy exports to Excel and Google Sheets, and features like scheduled reporting and custom columns. The app is praised for its reliability and versatility in data management. Customer support, especially through live chat, is noted for being responsive and helpful with custom report configurations.

July 6, 2020

Simple, easy to use, and provides a lot of information that is otherwise unavailable! Will be using this constantly for sure!

Cosmic Purple Record Shop
United States
21 days using the app
Edited June 4, 2020

Intuitive user interface and feature rich application. Generally the best app of its kind. Great customer support which allows for various customisations to be made to each report by the support team.

Would be improved by the addition of UI controls to allow a user to include meta field values on a report by meta field key as opposed to meta field index.

Generally very happy with this app.

YOU Beauty Shop
United Kingdom
21 days using the app
August 27, 2020

Awesome App, all the information I needed to organize my business.
Also I needed an extra detail and the support made a custom report for my request. AWESOME APP and SUPPORT

Keveri Chile
Chile
21 days using the app
October 5, 2018

Needed to export product info of 400 products including variants, to a product feed. Works amazing! Great for affiliate programs

JINEN
United States
21 days using the app
Edited September 24, 2018

Daniel was beyond helpful. He continued to work with me until the reports were exactly how I needed them! The best part is there were no additional fees for the support!

FMUFitness
United States
21 days using the app
January 15, 2023

Excellent APP. It's helping me out understand my clients to make better decisions. I totally recommend.

materiales.com.bo
Bolivia
21 days using the app
Edited August 11, 2020

Excellent Customer Service. Ability to modify and organize data that Shopify maintains (even stuff you can't see in analytics/reporting). These folks have been responsive to my needs and assisted in building my perfect report.

PayPal is a payment option on our site. I needed to itemize our sales based on 'location' and 'product' type. I struggled to find common ground between PayPal payout reports, Shopify payout reports and Shopify Analytics/Reporting.

The challenges were:
1. Shopify Finance Analytics reports include all purchases (we take PayPal too) while their Sales Analytics include only Shopify sales, omitting PayPal data.

2. Shopify payout time of day (5pm for us) does not line up with PayPal (midnight), not allowing orders from PayPal to be included in payouts data from Shopify after 5pm. If someone placed an order and paid with PayPal after 5pm on the day of a Shopify payout, that order would not be included in the payout. It was included in PayPal's payout reporting as well as the subsequent Shopify payout. Extra work to reconcile the two (three).

Shopify is unable to change our payout time of day to coincide with our time zone (Pacific). So, I was left to either track and subtract the latent PayPal orders between 5pm-12pm and use Shopify Finance Reporting, OR deduct PayPal orders from the Sales Reporting. I figured this out and could limp along with a bunch of extra time spent and opportunity for error.

Then I discovered this app. For 5 bucks a month, I need 4 reports. $1.25 per report is saving me a ton of time headache. Whoop! Love it.

The only negatives I find are related to time. It takes a while for a report to be created and delivered by email. It took a day or two for turn around from Data Export when they were assisting with report creation.

However, their assistance with report creation brought in components of the app that were only available otherwise at a higher per month charge. My rate stayed the same.

Breadfarm
United States
21 days using the app
February 8, 2021

Great experience. Support of live chat is ecxellent. Rueben wiht whom I was on the chat was very helpful, I entertained an exceptional cusotemr service! Thanks a lot,
Gioventu eshop
email: stores.gioventu@gmail.com

GIOVENTÚ
Greece
21 days using the app
November 5, 2018

Best the reporting APPS so far in my life.
AND Best experiences for Tech Supporting for all kinds.

You will never regret to buy this APP, HIGHLY Recommended.

I have 5 domains bought this app so far. How amazing experiences to work with CS supporting to field by field to amend the report I want, great Job, not only CS, I think the whole company did the great job.

Animals Asia Shop Europe
Hong Kong SAR
20 days using the app
May 9, 2023

Incredible app with superb customization support. We had a few reports that we needed to include certain metrics and the team at Data Export IO has been so responsive and helpful in our requirements. Thanks to the team. We highly recommend this app!

SUNSTAR Professional Online Store
Canada
20 days using the app