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2025
We rely on a variety of apps for our stores, but one of our absolute favorites—and by far one of the most frequently used—is the Data Export App. It’s our go-to tool for everything analytics-related, helping us prepare for meetings with both our team and our customers. The app itself is incredibly robust, but what truly sets it apart is the exceptional customer service.
Whenever we need a specific report or data set that we can’t quite find through the standard features, the Data Export Chat function is a game-changer. Without fail, their support team is able to customize our criteria and deliver exactly what we’re looking for. Not only that, but they always go above and beyond by asking us about our end goal, and often suggest more efficient ways to structure the report to help us derive even more actionable insights.
The combination of a powerful app and unparalleled support makes Data Export a must-have for any business looking to leverage data more effectively. Highly recommend!
2023
After my 3rd time chatting this group with different sets of questions, I am amazed at how well they respond. Always, thorough, fast and effective. I dealt with Amal on this request and was amazing. I had to run to a meeting in the middle of the chat and when I came back 30 minutes later, we re-engaged like we were on the chat the entire time. One of my favorite apps. It has changed the way I look and use Shopify data.
--- Update Feb 2025
I just realized they updated their app offering different tiers. I've been with them almost 10 years. They put me on the top tier ($20/mo) when I'm only using bottom tier level of service ($5/mo). But I didn't even know they did this! Very frustrating! And my reports have started failing too! Maybe avoid? Also, unlike I said in previous reviews, I see nowhere to get support, they removed that! Very disappointed.
--- UPDATE 10/7/20
Actually, I asked them to do something very simple. I simply want to reverse order the report by the date. Support said they would have to do that for me. Great. I assumed it would take 5 minutes. After realizing oh, they didn't do it yet, he said it would be 3 hours. Meh, okay, makes sense. Even tho it's one silly line of SQL, they should just offer that option as part of the app. I finally get an email *the next day* saying it's done. I test it and the report is indeed sorted descending, BUT THE DATA IS ALL WRONG! This really pisses me off. This is the smallest, simplest thing I'm asking (from my perspective, I understand I am biased), and they take a day to do it, then mess up my report so now I have to recreate it. This really pisses me off. But, on the plus side the support chat is very responsive! --- Old review from 10/6/20
I used this to send sales reports to my partners. It was a bit tricky to figure out, and it still is, BUT the support was SUPER RESPONSIVE and helpful! It's been years since I touched the app, but the reports have been very reliable and well worth it! I was just adding a new report (after years), and I was having trouble with a new feature, and the chat support WAS SUPER QUICK AND SOLVED MY PROBLEM QUICKLY! Excellent! I'm going to start making more reports for myself. Great app, great price (I think I pay $15 a month, I started early w/ them, they may have changed their price by now, IDK)
Sir, we have a new version of Data Export, which allows you to apply instant filters and sort to the reports. You can apply multiple filters for fields that are present or not present in the report.
Thank you!
Support team helpful and supportive
Prompt, quality service through the chat.
Great experience with the support, they respond on time and fix the issue.
Great experience with the chat! They helped me get exactly what I needed done in a timely manner.
The assistance provided by the Data Export technical staff was outstanding and set a high benchmark for customer care. This application has integrated itself as a fundamental component of our daily workflow. I am especially grateful for their repeated help in configuring bespoke columns through specialized functions, ensuring the output met our exact specifications. It is a top-quality solution backed by an incredibly proactive team.
must have app to extract valuable data.
My experience with the Data export Support Team was stellar and exactly what I would want from support! This app has been a real essential to our business functions!
Data export is a great app! We are using it to export our product information to other channels and the intuitive interface makes this very easy
