The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Excellent app for extracting data from Shopify beyond what you can normally get. Superb support by email and chat (thanks to Daniel) in working out how to understand the data plus support in building the reports I needed (orders, refunds and VAT)
Tokyo 2021 Official Hospitality Office e-commerce
Great & prompt support for this app from Daniel, very flexible and easy to use app - easy to create simple through to complex reports.
My Little Learner
So unbelievably helpful, the support alone is 5 ***** and the app does what I need it to do. Everything I need it to do the support team tailored the report for me - so impressed
Fix & Fogg USA
Best way I've found to get info out of Shopify for reconciliations etc. And very helpful, quick customer service with custom reports. Great value for money.
Very versatile data export, quick and helpful support. Different types of customizations. So far so good, thank you.
Great app and fantastic Support. Huge help for our accounts team. Responses on email and online chat are instant and always resolved without trouble. I would highly recommend this app.
Regents Park Pharmacy
David & Dominic has helped me with exporting some tailored functions for my shopify store. Swift and prompt assistance from these people. Like every other review, top-notch customer service. Would 5/5 recommend.
Great app, great support. Thanks for your help getting the reports we want to see, they help us run our business.
Vernatherm™ - Bilbee Controls ™ - Ulanet™ Online Store
Very easy to use, great customer service ! Very worth it ! This tool saved me hours of combining standard reports so Thank you !
**UPDATE** this WAS a great app with amazing support, but like all good apps -- with time they seem to have dropped the amazing support piece. I needed a report fixed during the most critical time for an online store (early december) and they ignored all messages for TWO WEEKS (and told me it was their Thanksgiving break). I finally got a hold of them and they said they would update it by the following day -- but they didn't update it, and then they had an auto response that they were gone for the weekend. This experience has been so stressful and I'll be looking to replace this app. Thought I should leave my update here so others don't fall into the trap of all the good reviews from earlier times (I was one of them!)
This app does exactly what it says it will, and the customer service is second to none. You can live chat to have a report adjusted or created in real time, so far they've always been available. I HATE when apps have live chat support but are never actually there to support -- its made a huge difference for us and I really encourage the use of this app.