Reviews (2,276)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize detailed reports, surpassing Shopify's native features. They appreciate the option to schedule reports to Google Drive and tailor them to specific business needs. The support team is frequently praised for their quick and expert assistance with complex data requests and custom report creation. Some merchants have expressed a wish for faster loading times, but overall, they find the app to be a crucial tool for data management and analysis.

Edited August 16, 2020

I used the App to export sales orders and transmit the orders to my suppliers via FTP. The customer service is the best. I wasn't able to connect with my supplier via FTP, I asked for help with the set up, Arun from Data Export actually took over and worked with the supplier's IT department and got the set up for me, thank you Arun. Great App.

Charming Charlie
United States
Over 4 years using the app
January 14, 2020

Gives us the ability to automate and export the exact data we need to optimize our business! Definitely a time-saver. Customer support is amazing as well.

CAF Red Tail Squadron Store
United States
About 4 years using the app
Edited April 9, 2020

I have found this app to be an effective solution to our reporting needs and the support team is quick to respond and help out!!

6 River Spare Procurement
United States
About 4 years using the app
April 4, 2018

I recently subscribed to the free trial for this app in hopes that it'd provide some additional data on PayPal transactions. Very pleased with the available reporting capabilities and options! I used the live chat option to request a specific report and couldn't be more pleased with the results. Mallik was a pleasure to work with!

Wiivv Wearables
Canada
About 4 years using the app
July 6, 2022

Just installed this on a 3rd store. It's been a while since I've created an reports and the changes since then seem to have been a very positive one. It's now much easier to create custom fields yourself compared to the old version and help support is very efficient and more than happy to set up the reports for you if you don't have time/knowhow to do it your self.

KioskCokelat
Indonesia
About 2 months using the app
January 12, 2022

At first, I didn't know how to use the app. But thanks to their customer service team! Indeed super helpful and have solved all my inquiries. Will continue to use this app moving forward.

Fire Fighter Industry
Malaysia
About 2 months using the app
November 14, 2019

This app saved tons of valuable time extracting reports. It really saved us in many ways! Plus the support has been so professional and excellent!

ChinkShop
Philippines
About 4 years using the app
Edited March 31, 2023

The reporting is slow and unreliable. If you schedule for 12, it might arrive at any time between 12 and 1 am or even later so not suitable for time-sensitive reports. Customer support is not in real time, they just have a standard message saying they'll work on it and then disappear for days - really frustrating if your business relies on reporting.
UPDATE: They migrated us to their new platform which is a little better, the delay is now not more than 30 mins.

Hippie Pants
United Kingdom
About 4 years using the app
March 19, 2020

We're using Data Export to get data from our Shopify store sent to the various parties who need it. Their support is top-notch and they've been able to help us with every request we've made in order to get it working exactly how we need it to. Highly recommended!

pi-top
United Kingdom
About 4 years using the app
Edited April 4, 2022

Indispensable to how we run our business. New version is fast and convenient, so even better than before.

Mama Mel's Bread
United States
About 4 years using the app