Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust feed management capabilities and user-friendly interface. It's praised for handling complex feed requirements, ensuring data accuracy, and improving Click Through Rates (CTR), Return On Ad Spend (ROAS), and revenue on shopping ads. Many appreciate the prompt and insightful customer support, reasonable pricing, and the app's ability to simplify feed optimization.

October 30, 2017

Great app. Helped us organize and optimize our data feed very easily and nicely!

Botanic Universe
Canada
4 months using the app
June 28, 2021

I love this app and the people who work there. It was painless to put my feeds up. Then today when I had errors on my feed from my FB store, they took me through them and what they meant. They asked if I wanted them to fix it or I could--I asked them how much it would cost. Free. I'm definitely continuing with them. I am learning through them and it is pleasant. Note, it may say that they will be back tomorrow--just wait and someone comes on to chat with you--at least this has been that way for me. Tommy B. McDonell, Pinehurst, NC

Leap4ArtNC LLC
United States
4 months using the app
DataFeedWatch replied July 22, 2021

Hi!
Lovely to hear your feedback, thank you for sharing your experience of setting the feeds for your FB store & working with our support team!

~Milosz / DataFeedWatch

July 5, 2022

Really easy to setup and great customer service! The countless ways to structure your product data is priceless.

ELSK®
Denmark
3 months using the app
DataFeedWatch replied July 6, 2022

Thank you so much for your nice words!

~Ewa/DataFeedWatch

July 19, 2022

Very user friendly, easily created feeds for all my marketing channels.
Excellent customer support, very helpful.

Magal Jewelry
United States
3 months using the app
DataFeedWatch replied July 22, 2022

Hi! Thank you so much for your excellent rating! Reach out to us anytime you need our help. We'll be happy to help!

Edited July 30, 2020

This app is exactly what we needed to work with our dropshipping partners. The feed was created in minutes, and customer support is one of the best I've worked with so far. Even now I can't believe how good the application is. I recommend it!

twindeco
Romania
3 months using the app
Edited March 22, 2021

The app stopped syncing with shopify at some point, and out of my 7000 advertised products only 46 synced. I found out a week after, and it took them 2 weeks to fix it. This review is dedicated to Sébastien from the customer service which was arrogant with me and unhelpful. Eventually it was solved by stopping to use datafeedwatch and using native shopify sales channels.

AtPerry's Healing Crystals
United States
Almost 6 years using the app
DataFeedWatch replied March 26, 2021

Hey,
I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.​

We already contacted you, helped fix the problem and refunded the money.

Is there anything else that we could do to turn this 1-star rating into a 5-star rating?

Best,
Milosz

August 14, 2018

Fantastic product and the staff are extremely knowledgeable especially Magdalena

Stringberry
United Kingdom
3 months using the app
Edited August 20, 2021

Support is non existent. My feed stopped working two weeks ago and I've been trying to get help this whole time and I've gotten one response in two weeks saying "it's fixed" but it's NOT. So frustrated and unhappy.

Kat Scrappiness, Inc
United States
Over 5 years using the app
DataFeedWatch replied August 26, 2021

Hi,
Thank you for sharing your feedback and I'm sorry the hear that your feed stopped working. I would be happy to sort everything out for you.​

You received a refund from us. Also our support team sent you an email - please take a look at it and contact us - since we exactly know what was wrong and we know how to fix it, we'll be more than happy to help you.

Please let me know if there's anything else I can help you with.

Best,
~Milosz / DataFeedWatch

April 3, 2023

Implementation and support are phenomenal. Product works great, is super flexible. Had a wonderful experience with them and would recommend them to anyone looking to manage product feeds.

PMD Beauty
United States
3 months using the app
DataFeedWatch replied May 19, 2023

Hi!
Thank you so much for your review! Great to hear you've had a good experience with us so far.

~Milosz / DataFeedWatch

July 17, 2020

stopped providing a feed into google, got all of our listings deactivated, and when we call or message them, no response.

Set Group USA
United States
Almost 5 years using the app
DataFeedWatch replied July 24, 2020

Thank you for the feedback, we strive to make our service and support outstanding. We have tried to contact you numerous times (phone and email) with no reply. If you are still experiencing issues, please contact support and we will be ready to assist. Thank you for being a valued client.

DataFeedWatch Team