Reviews (416)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, particularly noting individuals like Casper, Ivan, and Maria for their helpfulness. The user-friendly interface and effective feed optimization enhance marketing efforts on platforms like Google Shopping, improving business metrics such as click-through rates and return on ad spend. The app also offers valuable educational resources and can handle complex feed requirements across multiple platforms and stores, making it a versatile tool for managing product feeds efficiently.

October 3, 2022

This service is amazing...data feeds are such a complex topic and Marvin helped me get started moving from one platform to Shopify. Onboarding was great! I look forward to updating all our feeds for social stores next.

Velvet Heart Clothing
United States
6 months using the app
DataFeedWatch replied October 13, 2022

Hello! Thank you very much for your review! We agree, managing data feeds is a very complex process. But with the help of the right tool, you can do the magic yourself. Also, anytime you need help, don't hesitate to reach out :)

Ewa/DataFeedWatch

August 30, 2019

Magdalena was very helpful - great software and great support. Been using for a couple of months and highly recommend!

Just Miniatures
United Kingdom
6 months using the app
September 6, 2022

Great app, great support. Using DFW for multiple Google feeds and plans to expand to other price comparison sites as their tool makes it easy.

K&B Audio
United Kingdom
6 months using the app
DataFeedWatch replied September 12, 2022

Hi! Many thanks for your great review! We’re happy to hear that our tool helps you improve your experience with data feeds. Contact our support anytime you need our help!

~Ewa/DataFeedWatch

July 1, 2022

Big fan of DataFeedWatch, Marvin from their team went above and beyond helping us set up our feed. We went through step by step and solved all of our data issues.

AnaOno
United States
6 months using the app
DataFeedWatch replied July 6, 2022

Hello! It’s great to hear that! Thank you for your appreciation!

~Ewa/DataFeedWatch

June 22, 2023

Amazing tool, and thanks to Marvin he was very kind and helpful to guide me through. Highly recomended.

theoceangifts
Cyprus
6 months using the app
DataFeedWatch replied August 31, 2023

Thank you for sharing your positive experience with our tool! We're thrilled to hear that you find it amazing and that Marvin was able to provide you with kind and helpful guidance.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.

Thank you for recommending our tool. We appreciate your support and look forward to serving you even better in the future.

~Milosz / DataFeedWatch

Edited January 31, 2020

This app works well for our goals of providing an easy to manipulate feed that meets Google Shopping requirements. That is the tip of the iceberg of what Data Feed Watch can do. I'm also using it on other platforms. I was very satisfied with the customer service for learning to use their product and appreciated everything they did to make it a successful launch.

Shoelaces Express
United States
5 months using the app
January 24, 2019

Awesome app and excellent support service. The datafeedwatch is very helpful to us, it solved all requirement of other channel, and the support team is nice and kind. Thank you Keith.

BlazeVideo
China
5 months using the app
Edited December 5, 2022

I used this app to manage the data feed for Google Shopping ads and it really helps a lot. Generally speaking, it works good, but it is not easy to use for beginners since it uses some different terms than usual (like mapping rather edit or change); however, their representatives (Claire, Edgars) help a lot with this. Recently we had some issues with the sale_price setup. After chatting with their customer service representative (Tetiana), I fixed the issue immediately. The inconvenience is the time difference: sometimes they are offline while I'm working. Hope they can provide 24-hour customer service.

Matt & Nat Canada
Canada
5 months using the app
DataFeedWatch replied July 14, 2022

Hi! Thank you for your rating! Yes, we all know that data feed optimization may seem overwhelming at the beginning. Whenever you have problems or find something difficult, we will be there to help you. Just contact our support team :)

~Ewa/DataFeedWatch

February 1, 2019

This is the perfect feed solution. Excellent support and they are always there to answer any question and provide a resolution very quickly. I am a very satisfied customer and look forward to working with this company.

Smart Buy CCTV
United Kingdom
5 months using the app
October 24, 2023

Casper was really good and within minutes had resolved my issue and allowed me to crack on set up new rules - very helpful

Tufferman
United Kingdom
5 months using the app
DataFeedWatch replied December 22, 2023

Hi!
We're thrilled to hear that Casper was able to swiftly resolve your issue, enabling you to set up new rules seamlessly.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to support you.

~Milosz / DataFeedWatch