Data Feed Watch Shopping Feeds , 385 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust feed management capabilities and user-friendly interface. It's praised for handling complex feed requirements, ensuring data accuracy, and improving Click Through Rates (CTR), Return On Ad Spend (ROAS), and revenue on shopping ads. Many appreciate the prompt and insightful customer support, reasonable pricing, and the app's ability to simplify feed optimization.
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Best customer service / support I've ever experienced. Paweł was extremely helpful and generous with his time. First time I've bothered to write a review for an app, thanks to him. The app is actually easy to use so you don't necessarily need support, but it's amazing to know that should any questions or concerns come up, they are there for you and respond almost instantly. Before installing Datafeed Watch, I was having issues with my product data not syncing correctly to Facebook and Paweł was on a screenshare with me and walked me through everything until we fixed it.
Hi! Thank you very much for your nice words :) Please remember: whenever you come across an issue, you can always count on our Support Team :)
~Milosz / DataFeedWatch
Good app but customer service so bad. They respond in two weeks. My ticket: 588919 and 586637. And now it's still unresolved!
Hi there,
Thank you for sharing this feedback on your experience. Our Support team takes issues like these very seriously, and they are always ready to help. We encourage our clients to use the chat feature since this is the fastest way to communicate and resolve issues. Is there anything else I can help you with?
~Milosz / DataFeedWatch
My understanding from other is that this is a good app for doing Google Shopping Feeds. However, if you want to do other feeds, beware. The Wish feed is simply broken; it exports in the wrong format. I pointed this out to them, and, amazingly, rather than implement the simple fix they told me to create a custom feed for Wish from Scratch. Then came eBay. Data Feed Watch doesn't handle variations correctly; they come up in random order. This can be done correctly, as other listing are. I have been trying to get DataFeedWatch support to work on this for weeks now, but the only tech support is by chat , and you often get different people each time. And they don't have a case system, so I have to explain to new people the problem each time, and then exactly nothing happens. If you know exactly what you want and know this product will do it, OK, but if you want to set up multiple feeds for different stores, and if you want decent support, go elsewhere. I have had a 1 star experience with the product, and a 0 star experience with tech support.
This app is critical to organizing and linking your products correctly. The customer service team is incredibly helpful. They guided me through the set-up and within 1 hour, I was up and running with the correct product names, IDs, descriptions, etc. Because a lot of coding was done on the website, this was a pain point but Data Feed Watch was and is the solution!
Hi,
Thank you for your great review and rating! We are so happy you love DataFeedWatch. And our pleasure to support you!
If you need further help, feel free to contact us anytime.
Best,
Milosz
I have tryied to contact them for a week to restore my password and haven't got any response. Affecting my business :(
Hi,
I’m really sorry to hear that you didn't got any response.
I already contacted our support and I was told that they replied you twice in the past week. Please check your spam folder, there may be messages from us there
We’re sure that we can get it sorted. Please let us know if you received the messages or contact us via chat. We'll be glad to help you.
Best,
Milosz
Paweł and Emanuele are great. They made onboarding super easy and smooth. They answered all of my questions and gave me the confidence to dive into this awesome app. Highly recommend.
Thanks guys and DFW!
Hi!
Thank you so much for your rating. Drop us a line whenever you need our support! We’re here to help our customers grow!
~Milosz / DataFeedWatch
Great platform, it has resolved some ongoing issues we were experiencing with our Google Feed and allowed us to optimise our product listings on both our store and in GMC.
The platform is very easy to use and we've received awesome support from Marvin!
Hi! Thank you for your nice words :) Managing product feeds is not an easy ride. So don't worry when something goes wrong or you come across some errors. Simply reach out to Marvin, he'll always be happy to help you.
Ewa/DataFeedWatch
Responsive team, great app for a company with a large SKU list like ours. Set up has been relatively easy and fluid.
Powerful app with lots of functionality to improve product feeds across multiple platforms. It's not easy to understand when starting out but the customer service team is good and each time we set up a new channel it gets easier.
Hi, thank you very much for your review! Please remember that we are always happy to help with any issue and answer any of your questions.
Also, we encourage you to visit our blog or help center where you will find many useful articles and manuals that will help you improve your skills in data feeds management.
~Ewa/ DataFeedWatch
The app is very user friendly! I was able to set this up on my own and booked an onboarding call with Emanuele to verify all was correct. He was very friendly, super helpful and was able to help me through a few small optimizations for my Google Shopping feed. I highly recommend!
Hi, thank you so much for your review! We’re more than happy to hear that our DataFeedWach solution helped you set up your data feeds on your own. If you want to broaden your knowledge, visit our blog. You can find there many enlightening tips & tricks :)
Ewa/ DataFeedWatch