Data Feed Watch Shopping Feeds

I use DFW for three of my Shopify clients... I had to do a bit of reading to figure out how to use it. Considering that I've never used this or any feed management software before, and I figured everything out within a couple of hours, I'm pretty impressed. I've contacted their live chat support a few times and they've been super helpful - screenshots and videos make it easy to follow. I've used this to take our FB dynamic ads to the next level - super impressed with them. The only negative is that you have to get the higher agency plan if you want multiple daily uploads (otherwise it's just once every 24 hours). I think they should include it for the second tier plan too as I can't imagine any serious ecommerce advertise is going to be satisfied with feed updates once every 24 hours. Other than that, they're awesome.

A/B testing works only if you have a large number of similar products in your store because they don't change the splits for the test. They just split all the products once resulting in a one-sided a/b test. The customer support does need improvement. E.g. I have tried to resolve a simple mapping issue. The first time, I had to explain the problem 2 times and had to wait 60minutes. Apparently, she just left the chat... I am still waiting. Thanks Monika ... After that, I have opened another chat with Sebastian. He basically ignore my question and gave me a link to a standard implementation and had basically no suggestions for me. It is a mapping and logic issue. This is basically your service. Magdalena is stellar helpful though and Martin has been reaching out to me regarding a well instructed on-boarding session. EDIT:
Datafeedwatch has reached out to me regarding my bad customer support experience. They were very helpful and eager to improve. Staff can have a bad day as well. 3/5 Stars! I would give more stars if the a/b testing would work.

Thank you for the amazing support! Would recommend this to anyone who needs help with feeds, best feed app for Shopify hands down.

We have unsubscribed for 6 months and we are still being invoiced since. Impossible to get any refund, and we continue every month to be invoiced. If you want an honest partner, for sure not this one.

Data Feed Watch is the best app on the market. With DFW you'll get flexibility and full control over every single attribute in the product feed. As a bonus, their support is awesome!

I've used this app for 6ish years across 2 companies that I've managed growth for. They have always have great support and are very helpful. Plus, they continue to enhance their offering, and they are are great value at the prices they offer.

The app does everything you can possibly think of when it comes to Google shopping. After trying a couple of different apps we chose DataFeedWatch. Claire's support is fantastic and I can't fault the platform in any way! Thank you so much for this!

Service is sloppy. I got cut off on a chat because "he had to go" an no feedback since... Also got hit with a 60% price increase for no apparent reason.

critical for feed management - saves you from any sort of manual FTP hassle and the price is right. Thanks!

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Basically no support. Multiple of our emails to support have been ignored.
We can't recover access to our account, and recovery emails aren't arriving at our email address. Update: After leaving a one-start review - everything was sorted. Thank you team, but this was really unnecessary. All the best.