Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, flexibility, and powerful functionality in managing product feeds. It's praised for its excellent customer support, ability to handle complex feed requirements across multiple platforms, and optimization features that boost sales and improve CTR and ROAS. Many appreciate its reasonable pricing and time-saving capabilities.

March 15, 2022

Was really excited for this app, and ok with paying $60 a month for a good product feed. Unfortunately after months I still wasn't seeing results. I had a problem with my feed link that nobody on their side caught. Their data feed also duplicated my products, and nobody from the tech could figure it out, and claimed it wasn't causing problems. Waste of time, waste of money. I removed the app today and will figure something else out.

Deck & Rail Supply
United States
3 months using the app
DataFeedWatch replied March 22, 2022

Hello,
We’re really sorry to hear about the trouble you’ve experienced that caused you to unsubscribe from DataFeedWatch.

Our team has checked your feed for any issues, and everything seems to be working as it should from our end. However, we suspect that the issue you had is connected to the microdata coming from your Shopify wstore hich may be interfering with the data from our feed file.

Would you like to give DataFeedWatch another try? If so, we’d be happy to conduct a free feed review to make sure everything is working properly and all your concerns are addressed. Please don’t hesitate to reach out if you’re interested.

~Milosz / DataFeedWatch

November 30, 2019

Hardly used it, uninstalled and I am still getting charged monthly for it. Scam! I want my refund!!!

LOKDALE LTD
United Kingdom
3 months using the app
DataFeedWatch replied December 5, 2019

Thank you for your review. We're glad that you let us know something went wrong. We already cancelled your account and refunded you. If you have any questions, please let us know: support@datafeedwatch.com

Edited February 4, 2021

They fix it.
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I will explain what happens If you use this app. After the basic setup, with the help of the agents, you're going to start making feed. And then you will start syncing. After the sink is finished, the efficiency of Google ads will drop dramatically and PPC AI will once again take more than two weeks to pass the learning path. You will be anxious and frustrated, and you will find out that there have been no special changes except for this app, and soon you will find the agent in the chat on the right corner. If you ask them for support, they will continue the conversation by telling you to wait because they are checking. That's how you spend your day and find another agent or community the next day. 24 hours after the support request, one of the agents will ask you for Google Merchant Center Access, and that's where the app's support begins. Are you curious about my case? I haven't received any reply yet after the agent took the access and I'm still waiting.

WITHUSHOP.COM
United States
3 months using the app
DataFeedWatch replied February 5, 2021

Hey,
Milosz from the DataFeedWatch team here :)

I am sorry that your DataFeedWatch experience has not met your expectations so far. I would be happy to sort everything out for you.​

​I have reached out to our Support Team to find out what happend and to make sure, everything is fine now. If you have any additional issues or questions, please contact us - we'll be glad to help.

Is there something else that we could do to turn this 3-star rating into a 5-star rating?

October 21, 2022

Great support from Marvin, very knowledgeable and helpful. The app also helped fix all of the feed issues we were having.

DUER
Canada
3 days using the app
DataFeedWatch replied October 24, 2022

Hello! Thank you very much for your review! Also, if you're keen on broadening your knowledge about data feed optimization, visit our blog, or grab one of our ebooks!

~Ewa/ DataFeedWatch

January 18, 2023

Just started using this app. What have i been missing. So many useful features and the customer service is excellent helping to get me set up

Babys-Mart
United Kingdom
2 days using the app
DataFeedWatch replied January 19, 2023

Thank you for your review! We're happy that we were able to make this a great experience for you :-)

~Milosz / DataFeedWatch

August 25, 2022

Killer app that just makes life easier - not to mention absolute gold customer service (talking about you Marvin!) - highly, highly recommend.

SylviaP Sportswear Pty Ltd
Australia
2 days using the app
DataFeedWatch replied September 12, 2022

Hello! Many thanks for your golden words!

~Ewa/DataFeedWatch

November 10, 2022

The app is doing exactly what I needed and the support is great. We got our first onboarding meeting with Marvin Flores. Even though we knew a bit about how to use DFW after less than an hour we are now way more confident and we will be able to manage our feeds with almost no help.

TRISTAN
Canada
2 days using the app
DataFeedWatch replied November 25, 2022

Thank you for your review!

~Milosz / DataFeedWatch

February 3, 2022

At 1st I thought was a bit expensive, so went for the free trial. Took a while to get used to, but now its really quite good. And support has been amazing, Claire went above and beyond to help set up my feed. Now its up and running my Google merchant account has finally been approved. I still think its a but pricey, a lower price may attract more customers, but im going to stick with it as I haven't yet found a better option.

Crafty Dan
United Kingdom
2 days using the app
DataFeedWatch replied February 7, 2022

HI! Thank you so much for your great rating! I hope your campaigns will bring you high profits. Don't hesitate to contact us whenever you encounter problems with data feeds, we'll do our best to resolve the issues as soon as possible. When it comes to the prices, we can guarantee that we adjusted the competitive prices to our full services that we are trying to make better and better.

~Ewa/ DataFeedWatch

November 15, 2018

I have been under a tight deadline to hit and test out lifestyle images on our feed. DataFeedWatch got me set up and going in less than a 48 hr. time frame. Scheduled 2 calls to ask questions and then to get fully set up. I was in constant communication via email and had great chat support.

Before this, I connected Flexify which has taken almost a full week for them to "try" and get the errors fixed and even blamed Shopify that the feed was too big and Shopify couldn't handle it. Also, they couldn't set up a different collection other than the "All" Collection. I've had a feed pulling from a collection where I have excluded product already and they wanted me to do more work to exclude products from within Facebook. Waste of time.

With DataFeedWatch, you have so much control! And they walk you through everything. I'm still in the free trial, but I doubt I will go anywhere else with how good the set up has gone and the customer support. Flexify just sent me to Shopify documentation with no solutions at all. Point is. Don't waste your time with Flexify, get set up on DFW and schedule a call.

Rhone
United States
2 days using the app
September 8, 2022

Marvin was EXTREMELY helpful. He got our entire feed cleaned up in less than an hour on our onboarding call. This is going to have a huge impact on our business and we are so impressed so far!

Boots Etc
United States
1 day using the app
DataFeedWatch replied September 12, 2022

Hello! Thank you so much for your great words!

~Ewa/DataFeedWatch