Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, flexibility, and powerful functionality in managing product feeds. It's praised for its excellent customer support, ability to handle complex feed requirements across multiple platforms, and optimization features that boost sales and improve CTR and ROAS. Many appreciate its reasonable pricing and time-saving capabilities.

Edited April 5, 2021

Superb app and support! I use it for our Google Shopping feed and will also use it for Bing and Facebook. Worth every cent.

Tätskiktsprodukter
Sweden
1 day using the app
DataFeedWatch replied April 21, 2021

Hi,
Milosz from DataFeedWatch here. Thank you so much for your awesome comments, we're really happy to know that you love our app & support!

Edited October 11, 2018

Very miserable experience. I can only speak about the Amazon marketplace channel. Perhaps the platform is more stable for other channels, but if you are looking to prepare feeds for Amazon using DataFeedWatch - I strongly suggest you consider other options.

The Amazon Order Management module is so buggy it became laughable after a while. I think they only recently added it - but clearly they haven't bothered with alpha, let alone beta testing.

I stuck with them for several weeks, always believing things were about to start getting better. In fact, things got worse. After I spent 12+ hours building templates for Amazon feeds, the portal reported an error to which they responded "We have encountered a problem downloading products" and asked me to re-install. They assured me that re-installing would not impact my templates. I re-installed the app, and guess what? No more templates.

Their customer service team does respond in a relatively timely fashion. But the substance of their guidance is so bad that oftentimes no guidance at all would have been better.

Buyer beware!

WildBounds
United Kingdom
28 days using the app
August 23, 2022

Datafeedwatch has helped us sync our products more effectively to different Merchant Centers and Marvin was very helpful in setting our store up! He was able to educate our team in creating different rules and correlations and ensure all of our products get listed correctly without any error. Big thanks to Marvin and the DFW team.

Niagara Golf Warehouse
Canada
1 day using the app
DataFeedWatch replied September 12, 2022

Hi! Thank you for your review and nice words about our own Marvin! Remember, anytime you need help or support with your product feeds, don’t hesitate to contact us!

~Ewa/DataFeedWatch

August 8, 2022

Awesome feed app! I tried many other feeds app and they are only able to perform basic customization. This Datafeed watch allow to perform some really advanced customization in feed. Supports are also awesome, was really patient with helping me solving a complicated problem.

Lifely
Australia
1 day using the app
DataFeedWatch replied August 16, 2022

Hello! Thank you for your appreciation :) If you’re more interested in advanced tips and tricks, visit our blog or grab one of our enlightening ebooks. I’m sure you will find something for yourself!

~Ewa/DataFeedWatch

December 8, 2022

Fast and helpful customer service.
Magdalena was very polite and directed me to what I needed in order to solve my questions.

These people rock!! A++

Ford Merchandise
United States
1 day using the app
DataFeedWatch replied January 18, 2023

Wow, thank you so much for this great review. We are happy to hear that you like our support. Reach to ous anytime you need! :-)

~Milosz / DataFeedWatch

July 13, 2022

I worked with Marvin to assist with setup, he was super awesome and very helpful. Great product, and great team! A+

MTB Direct Australia
Australia
About 19 hours using the app
DataFeedWatch replied July 14, 2022

Many thanks for your appreciation! In case of any issues or doubts, don’t hesitate to contact us.

~Ewa/DataFeedWatch

November 14, 2022

Works amazingly well with shopify (also with multiple languages and countries). Also the support agent I got was very helpful and friendly!

Vessaint
Austria
About 15 hours using the app
DataFeedWatch replied November 25, 2022

Hello! Thank you so much for your lovely review! Remember, you can always count on our support. If you want to extend your knowledge about data feed management, visit our blog, or download one of our enlightening ebooks.

~Milosz / DataFeedWatch

March 8, 2016

Charged me $128 when I never used the application. Tried reached customer service about this charge multiple times and no response. Would not recommend.

Make A Case
United States
14 days using the app
March 29, 2022

I had two issues within the first 10 minutes of using it - usually not a good sign. When I contacted the support I was asked (by the support person!) to pay for the solution during trial. Very weird. The customer support was also not very understandable and did not really try to be helpful. Unfortunately 1/5.

BINS AND BOXES
Switzerland
12 days using the app
DataFeedWatch replied April 7, 2022

Hi there,
We’re sorry to hear that your first encounter with DataFeedWatch was disappointing.

It looks like you had started the process to begin your free trial, but still needed to confirm that you’ve accepted the charges in your Shopify account. This is necessary to start every trial, but please be rest assured that we never collect any payments before the trial has ended.

We’ve been in touch and are more than happy to solve the issue you’re facing. There are a couple of solutions we can go forth with. If you’d like to give DataFeedWatch another go, please feel free to reach out to us via chat or email and we’ll get it sorted.

~Milosz / DataFeedWatch

March 19, 2019

I have cancelled the plan before the trial finished and they keep wanting to charged my card. Send them emails, no one answers. Is this some kind of scam? Cause I don't know how to call it otherwise. Stop trying to charge my card!!! I will not pay for your service who has done a mess in my catalogue

SmartGear Factory
Hong Kong SAR
14 days using the app