Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its delivery and pickup scheduling features, praising its user-friendly interface and customization options. It's particularly useful for businesses like florists and restaurants, streamlining operations and enhancing customer experience. The support team is noted for their quick responses and willingness to implement suggested improvements.

October 2, 2023

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

Blossoms
United Kingdom
About 2 months using the app
DingDoong replied October 3, 2023

We’d like to thank you again for taking the time to write this review of our DingDoong: Delivery + Pickup app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

August 9, 2023

this app is easy to use, user friendly to the customer on my website and looks very minimal and modern on my website. also, great support team. they answer fast and solve issues immediately

umiflora
Israel
About 1 month using the app
DingDoong replied August 11, 2023

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. Hope for nothing but your business’s growth 🔥🚀

July 17, 2023

Only just signed up with these guys and needed some support and I got a response within less than a minute, really good support!

Bath Soft Cheese
United Kingdom
5 days using the app
DingDoong replied July 20, 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

May 5, 2023

Great app, it boosts the UX of our website. Support is also quick and very friendly. Big thanks to Anna for her assistance in solving the problem.

Tokyo Camii Halal Market
Japan
About 1 month using the app
DingDoong replied May 9, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

August 6, 2023

The app is suitable for F&B delivery and pickup and the app developer is very helpful whenever I encountered issues that need to be improved. Hope they can do room bookings as well in near future.

InterContinental Kuala Lumpur Online Store
Malaysia
20 days using the app
DingDoong replied August 7, 2023

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
All the best,
Joyce

October 30, 2023

ứng dụng thật tuyệt và cần thiết với cửa hàng của tôi. Dịch vụ hỗ trợ cũng rất nhanh và nhiệt tình. Cám ơn team.

Eco Gifts
United States
About 1 month using the app
DingDoong replied November 1, 2023

Chúng mình cảm ơn phản hồi của bạn dành cho app! Rất mong sẽ được tiếp tục hỗ trợ bạn trong thời gian tới với nhiều tính năng mới của app!

April 27, 2023

super helpful, fantastic team , looking forward to use more this app xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Maison l'Epine
France
About 2 hours using the app
DingDoong replied April 28, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.

June 20, 2023

とても良いアプリです。他には無い機能があり、日本人向けのビジネスに役立ちます。長年使っております。価格が安いアプリですが、サポートセンターは親切でトラブルを解決してくれます。ショッピファイはその自由度から、エラーが起きやすいプラットフォームだと思います。だからこそ、親切なサポートセンターであることはアプリを使う上での必要条件だと思います。

きんこ芋工房|上田商店
Japan
Over 2 years using the app
DingDoong replied June 21, 2023

貴重なお時間を割いてレビューをご投稿いただきまして誠にありがとうございます。 🥰 🥰🥰 ユーザーとしてご利用いただき大変光栄です。今後ともアプリをお楽しみいただければ幸いです。 私たちはできる限りのお手伝いをさせていただきます。いつでもご対応いたします。 5つ星本当にありがとうございます! 🌟

March 26, 2019

Great app and great customer support!

bagsinbulk
United States
Over 5 years using the app
January 16, 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Tasmeem
Qatar
Almost 4 years using the app
DingDoong replied January 17, 2023

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega support team