DingDoong: Delivery and Pickup , 157 reviews

Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 16, 2023

We have a great experience with this app, and customer service is answered quickly as they can. We can recommend this application.

Time spent using app: Almost 4 years
Omega replied January 17, 2023

What a nice review! ❣️ 💕 💞 Thanks so much for the wonderful comments. :) Glad you love how fast the app can get set up. Easy and fast setup is one of our main goals. 🎉🎉🎉If you need anything at all, just let us know 🥰🥰🥰
The Omega support team

Edited January 13, 2023

i would gladly give it a high review. but when i use the app. it actually a paid version and not the free? something is fishy with this. same minute when i installed the app. i got notification that i paid the app. not a trial version. i even deleted the app within the hour too. i can't trust this team. where's my refund.

update: i have received their email and sent the refund immediately. i want to suggest them to start it at the free trial instead of the paid options on the approval. on testing apps. website app tests in shopify are all free that's why i approved it without reading. just edit the options for easy trial for all. thanks

Time spent using app: 27 minutes
Omega replied January 12, 2023

Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.
Our support team has just received your review of the payment issue, and we believe this is just confusing when you choose the plan. Our app does have a free plan for you to use it for free and explore the app. And the charge will not be active if you do not confirm it with Shopify, uninstall it also will cancel the plan so please rest assured that you will not be charged for this.
We would love to invite you to install our app again with the free plan to know what benefit the app can bring you, and let us have to chance to support you with any concerns you have. We also have sent you an email to explain the detail of the situation, please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

December 19, 2022

great experience , and help u as much as possible. it give the convenience of my customer to choose delivery date and time.

Time spent using app: About 3 hours
Omega replied December 19, 2022

How lovely and sweet you are! 🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

December 16, 2022

The App is very great and Tracy was so helpful with my questions and answered straight away. I am definitely looking forward to using this app in the future!

The Kaitaia Snack Co
New Zealand
Time spent using app: 3 days
Omega replied December 16, 2022

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Edited December 7, 2022

It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price!
Works very well to define delivery dates and times , streamlines internal operations well!
We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!

LiveAltlife Store
Time spent using app: Over 1 year
Omega replied December 7, 2022

Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

December 6, 2022

The app seems to be promising, their customer service team is pretty fast, friendly, and very helpful.

Time spent using app: About 2 hours
Omega replied December 7, 2022

Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

December 2, 2022

Die App ist Perfekt, Da wir auch Spielzeug haben was nicht Gleich Lieferbar ist sondern erst nach 3 Tagen, das kann man dort Einstelen. Und die Mit Arbeiter Antworten bei Fragen sehr schnell. einfach super

Time spent using app: 4 months
Omega replied December 4, 2022

Vielen Dank für Ihre tolle Bewertung! Wir freuen uns sehr zu hören, dass Sie Ihre Erfahrung mit unserer App genießen. Bitte lassen Sie uns wissen, wenn wir Ihnen weiterhelfen können, und vielen Dank, dass Sie sich die Zeit genommen haben, uns diese super nette Bewertung zu hinterlassen.💗💗💗

November 28, 2022

Great app. We had some problems with the configuration, but the support and service was more than awesome and helped us super fast. Rare to come across this great service!

Kahiwa Bakery
Time spent using app: 3 months
Omega replied November 28, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

November 24, 2022

It was amazing and really helpful! Id defo use it again! We had issues with the site but the team helped me get it sorted

RP Meats Ltd
United Kingdom
Time spent using app: 10 months
Omega replied November 24, 2022

Thank you so much for taking the time to leave the rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 22, 2022

Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search

CentrumLeisure | Singapore's Leading Gamesroom Superstore
Time spent using app: About 5 hours
Omega replied November 22, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗