Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

December 15, 2020

The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team

Little Angels Florists
Malaysia
Over 2 years using the app
April 5, 2023

I must say would recommend this app. Great customer service and quick help with any trouble shooting.

Thanks a Bunch Florist
Australia
Over 2 years using the app
DingDoong replied April 6, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

Edited March 31, 2023

Great support from Anna. She is very attentive and made sure we had solutions to our needs. The chat support response rate is also fast.

Little Birdy Cakes
Australia
Over 2 years using the app
December 16, 2021

I used this app for my business site. This app really simplified my ordering system. Great support from Stella and Loc, very fast response via their live chat, with amazing technical support. They spent quite a long time to fix several technical problem. I am happy to give them 5 stars.

Lubuds
Hong Kong SAR
Over 2 years using the app
DingDoong replied December 22, 2021

Hi Lubuds

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

January 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Vida en Bloom
United States
Over 2 years using the app
DingDoong replied January 17, 2023

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.

June 20, 2023

とても良いアプリです。他には無い機能があり、日本人向けのビジネスに役立ちます。長年使っております。価格が安いアプリですが、サポートセンターは親切でトラブルを解決してくれます。ショッピファイはその自由度から、エラーが起きやすいプラットフォームだと思います。だからこそ、親切なサポートセンターであることはアプリを使う上での必要条件だと思います。

きんこ芋工房|上田商店
Japan
Over 2 years using the app
DingDoong replied June 21, 2023

貴重なお時間を割いてレビューをご投稿いただきまして誠にありがとうございます。 🥰 🥰🥰 ユーザーとしてご利用いただき大変光栄です。今後ともアプリをお楽しみいただければ幸いです。 私たちはできる限りのお手伝いをさせていただきます。いつでもご対応いたします。 5つ星本当にありがとうございます! 🌟

Edited August 9, 2018

App initially had some issues, however technical support was very helpful, and fixed all problems. Tech support has been outstanding!

The app is easy to use, and integrates well in my cart page.

Treats2eat Delicious Desserts
Australia
Over 2 years using the app
November 16, 2020

Kaylee was super helpful with any issues I had! Also provided a really fast turnaround time - really glad I found this app and am excited to see how they grow with my site.

Alta Foods
United Kingdom
Over 2 years using the app
October 5, 2020

Very good app and even better support. Zoe was of great help! Ensured that the calendar matched the theme of our site and helped to fix other small queries in a very timely manner. Highly recommend!

Frost - Cakery
Kenya
Over 2 years using the app
January 29, 2019

the support for this app is amazing. The support person went above and beyond! If you need help, they'll respond via facebook messenger.

Melissa Andre
United States
About 2 years using the app