Reviews (195)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

February 1, 2023

Anna has been an absolute star sorting out my issues really quickly and guiding me through, much appreciated, thank-you Anna

Decking Specialist
United Kingdom
About 2 years using the app
DingDoong replied February 1, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

August 24, 2022

Anna was very helpful with helping with me with all my issues. we have corrected things needed to make my website work how i want it

All Occasions Wholesale
United Kingdom
Almost 2 years using the app
DingDoong replied August 25, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩
Best wishes,
Anna

Edited November 9, 2021

Been using the app since December 2019 when we first launched our site. Out of box it works as long as you set the proper settings. If you need any extra modifications, they will help you asap. Anna from Customer Service is fast and reliable. Thank you Omega Team!

PAT LAFRIEDA HOME DELIVERY
United States
Almost 2 years using the app
June 30, 2022

This app works well. At times it has minor bugs but customer service is great and issues are always fixed in a timely manner. I recommend it to any e-commerce store that needs to add a delivery date as an option on the checkout page

Flower Co.
Canada
Almost 2 years using the app
DingDoong replied July 1, 2022

We're so happy to see that you had a 5-Star experience! ✨ We're always striving to help you and your business succeed! 🍻
Cheers,
_The Omega support team_

June 29, 2021

We like the way this app works and it looks very clean in the cart. Tech support is very speedy with helping me make changes as well!

Hydrangea.com
United States
Almost 2 years using the app
June 1, 2021

great customer service! responds quickly and patiently, appreciate it! was able to set it up quickly and get it to work well for my store.

Folks and Stories
Singapore
Over 1 year using the app
Edited June 22, 2022

Anna was great! I use this app to help my customers select a date and time for their recent orders to be picked up or delivered. I was experiencing some difficulty with some of the functionality and Anna got back to me in a matter of minutes and the issue was resolved so quickly. Great service and easy to deal with! Highly reccomend!! Dani

She Follows Floral Design
Australia
Over 1 year using the app
August 10, 2022

Great app that will help streamline our fulfilment. Speedy support from the dev team who fixed an issue we had on the spot.

Moodie Studios
Australia
Over 1 year using the app
DingDoong replied August 11, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 4, 2019

I love this app!!! Use for my online shop - flower delivery <3 Very easy to use and very helpful app.

Доставка На Цветя
Bulgaria
Over 1 year using the app
November 22, 2022

Faced some issues with the app sync but Anna and her team was very helpful in guiding me thru step by step to resolve them. Also one of the most practical and user friendly Delivery Scheduling apps I could find after a long search

CentrumLeisure | Singapore's Leading Gamesroom Superstore
Singapore
Over 1 year using the app
DingDoong replied November 22, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗