D: Pickup, Local Delivery Date

D: Pickup, Local Delivery Date

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient management of delivery times and dates, ideal for businesses like florists and bakeries. It offers customizable scheduling, pickup locations, and product-specific calendars through a user-friendly interface. The support team is responsive, providing quick solutions via live chat, WhatsApp, and Facebook Messenger. Continuous app improvements contribute to its reliability in streamlining delivery processes.

August 1, 2019

Nice app works smoothly. All good. I recommend its ok. Havent worked with CS yet but they seem to be nice

Ékszer Akció
Hungary
About 3 years using the app
May 12, 2023

Top notch customer service, especially from Anna. Will definitely recommend to others who require customers to specify delivery and timing for their cart out!

Merely Ice Cream
Singapore
About 3 years using the app
DingDoong replied May 15, 2023

We appreciate you sharing the experience you've had with our DingDoong: Delivery + Pickup app. 🌟🌟🌟 We love how your store looks with the lovely calendar too.🍻 If you need anything at all, just let us know 🥰🥰🥰

June 30, 2022

Been using this app for more than a year and they keep improving the functions in the way that my company is looking for. Simply get my customer to choose the delivery date before processing to the check out page and the date tag will show on the shopify back end. The support team are supportive and always tries their best to fix the problem and answer my questions.

Seoul Recipe HK
Hong Kong SAR
Almost 3 years using the app
DingDoong replied July 1, 2022

Thank you very much for your wonderful words! Our goal is to make your life easier. Please do not hesitate to contact us if you have any further needs. We will be delighted to assist!!

August 16, 2021

いろいろアプリで使いましたが一番使いやすいアプリです。表示方がカストマイズできて良かったです。
さらに不理解点が丁寧に早くサポートしてくれました。
ありがとうございました。また、よろしくお願いいたします。

エドノイチ
Japan
Almost 3 years using the app
DingDoong replied August 16, 2021

Hi Reply to review,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

Edited September 19, 2024

Great customer service!!! Neil resolved all my issues in a timely manner.

Mr. Good Meats
Canada
Almost 3 years using the app
DingDoong replied October 22, 2021

Hi Mr. Good Meats,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

December 15, 2020

The Apps provide the solution that we needed. Support team promptly resolve the issue a fast a lightning. Kudos to the team

Little Angels Florists
Malaysia
Over 2 years using the app
April 5, 2023

I must say would recommend this app. Great customer service and quick help with any trouble shooting.

Thanks a Bunch Florist
Australia
Over 2 years using the app
DingDoong replied April 6, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

Edited March 31, 2023

Great support from Anna. She is very attentive and made sure we had solutions to our needs. The chat support response rate is also fast.

Little Birdy Cakes
Australia
Over 2 years using the app
December 16, 2021

I used this app for my business site. This app really simplified my ordering system. Great support from Stella and Loc, very fast response via their live chat, with amazing technical support. They spent quite a long time to fix several technical problem. I am happy to give them 5 stars.

Lubuds
Hong Kong SAR
Over 2 years using the app
DingDoong replied December 22, 2021

Hi Lubuds

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

January 17, 2023

Outstanding customer service. The app is pretty simple to use and it is a staple for my business when clients place their orders. Thanks team!

Vida en Bloom
United States
Over 2 years using the app
DingDoong replied January 17, 2023

Thank you so much for the wonderful review. We're thrilled to hear that you enjoyed using our DingDoong app. We value your business and are appreciative of the confidence you've placed in us. We'd want to express our gratitude to wonderful consumers like you for your unwavering support! We are grateful for the glowing recommendation.