Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.
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Does exactly what I want, provides a date for customer to choose When at checkout.
Customer support excellent!
Needed to install some liquid code to get the date the customer chose to appear on the order confirmation email we receive, quick and easy making this app even better!
It has been a breeze, working with this app. Gave us what we needed - customization/functionality/price!
Works very well to define delivery dates and times , streamlines internal operations well!
We've had this app for over 18 months and it has never failed us. The support is smooth and responsive - just the kinds we needed!
Thank you for your detailed review of our DingDoong app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
This is by far the best delivery/pickup app. As a local florist I need to make sure we validated a delivery zip prior to checkout but also have a strict control over delivery/pickup dates and time slots. I try numerous other apps and none of them came close to this app. The support team was awesome. A special thanks to Anna for her attentiveness and amazing communication. Most important a very special thanks to Loc for ensuring the app work flawlessly with my theme. Happy Birthday Loc.
Thank you so much for this amazing review! We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app and the support from Niel. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Great support from Stella and team, very fast response via their live chat, with amazing technical support. We do have alot of customisation in place and they have solved them for us. even though not the easiest to get it set up at the start, its important to familiarise the app features before getting to them. But the key is that it provides quite abit of flexibility to getting the delivery date set up
Hi Ana Hana Flower,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
A super straightforward App we are using on multiply sites. It makes the customer journey easy and satisfying. Fast and effective after-care from the Support team!
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Best,
The Omega Support team
Really great app for my florist website, the help desk team have been amzing at helping me set it up with any questions I have had, highly recommend .
Hi The Flower Studio!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.
Good customer service. Very helpful people and useful app. I would recommend it to people who needs to do delivery for their products.
We are amazed by your kind words.😍 We appreciate the time you took to write such an amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Best,
Anna
Simple and easy app that works well. Great customer support - easy to talk to and really quick response & help
Hi Safe Select PH,
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Omega Team
Ding Dong helps us to plan our production and gives the customer more safety and planning certainty. The customer service is very friendly and trys to help you in time. There wasn't a problem which couldn't be solved, even with customization in shopify templates.
We are extremely happy to hear that you like the app and our support service! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support!