Reviews (194)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup scheduling, particularly praising its user-friendly interface and customization options. It's especially useful for businesses like bakeries and florists. The support team, including members like Anna, Tracy, and Joy, is frequently commended for their quick and efficient issue resolution, enhancing operational efficiency and meeting diverse business needs.

Edited May 27, 2022

Easy to set up and embed the app. Overall is great to have it in my store and it really helped with the delivery slots. Thanks Anna for such helpful and responsive support. Highly recommended!

Devoted Cook
Malaysia
About 1 year using the app
DingDoong replied June 1, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

December 23, 2019

ok ok o k o k o k o k o k o k o ko k o k o k ok o k o k o k o k ok o k o ko k o k ookokokokokokokokokokokok

elev8brands
New Zealand
About 1 year using the app
DingDoong replied December 23, 2019

Hello there,

We greatly appreciate your kind words.

Hope that you will have more great experiences and have more new reviews in the future.

If you have any questiona or need any assistance please contact with email: contact@omegatheme.com

Thanks,
Omegaapps Team.

November 17, 2020

pretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty goodpretty good

Jackery Japan
Japan
About 1 year using the app
January 10, 2022

Recommended this APP to everyone. The support team is responsive, friendly and professional. Hope to see more new useful APPs from Omega in the future.

EK Floral Studio
Singapore
About 1 year using the app
DingDoong replied January 11, 2022

Hi EK Floral Studio

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

September 7, 2022

INCREDIBLE CUSTOMER SERVICE!!!!!!! Spoke to Kathy (for hours) with lots of back and forth pretty much the entire day and she was so nice and patient with my endless questions. Kathy and her team helped me sort out so many issues and the app is working perfectly on my site. Highly recommended!!!

Feed My Paws
Singapore
About 1 year using the app
DingDoong replied September 7, 2022

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kathy receives the recognition they deserve. Thank you again, have a great day!

September 13, 2022

Excellent app, very easy to set up, and awesome customer service, very willing to help. I highly recommend!

KoncptU
United States
About 1 year using the app
DingDoong replied September 14, 2022

Amazing! 😱 We were so happy when Shopify sent a notification of your feedback about our app. Thank you so much for taking the time to leave an excellent rating.
Love from the Omega support team

January 24, 2022

This app was the perfect solution for my business. Being able to customize things easily within the app is great. When there was something I wanted to change the support was amazing, quick and personalized.

Miss Lilly Flowers
Australia
12 months using the app
DingDoong replied January 25, 2022

Hi Miss Lilly Flowers

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

August 6, 2023

The app is suitable for F&B delivery and pickup and the app developer is very helpful whenever I encountered issues that need to be improved. Hope they can do room bookings as well in near future.

InterContinental Kuala Lumpur Online Store
Malaysia
12 months using the app
DingDoong replied August 7, 2023

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
All the best,
Joyce

July 14, 2022

App interface is good, and it doesn't make your webstore look tacky too. I was also facing some difficulties toggling off some functions and Anna was quick to help. Not only did she help with my raised concerns, she even proposed suggestions and solutions for other concerns that did not cross my mind. 10 stars for a free and useful app!!!! (please stay free)

Greedy Greedy
Singapore
11 months using the app
DingDoong replied July 15, 2022

We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Cheers from Anna!

September 17, 2020

Great app and easy to use! Highly recommend!!
Support is excellent and responsive, they have answered all of our question ~ Thank you ~

Biolane HK
Hong Kong SAR
11 months using the app