D: Pickup, Local Delivery Date

D: Pickup, Local Delivery Date

Reviews (213)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient management of delivery times and dates, ideal for businesses like florists and bakeries. It offers customizable scheduling, pickup locations, and product-specific calendars through a user-friendly interface. The support team is responsive, providing quick solutions via live chat, WhatsApp, and Facebook Messenger. Continuous app improvements contribute to its reliability in streamlining delivery processes.

April 9, 2024

Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I ...

hieukycakes
United States
5 months using the app
DingDoong replied April 13, 2024

🎉 Thank you so much for your fantastic review of DD: Pickup Delivery Date Time! 🚚 We're thrilled to hear about your experience with our super excellent customer service team! ...

October 22, 2024

Samuel was an amazing help .. thx buddy

Leonardo's Broodjes
Netherlands
2 days using the app
DingDoong replied October 24, 2024

Thank you for your kind words! 😊 We're thrilled to hear that Samuel provided you with amazing support for the Dingdoong: Delivery Date app. If you need any further assistance ...

June 28, 2024

We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.

East 2 West Supply
United States
About 1 year using the app
DingDoong replied July 3, 2024

Thank you for your wonderful feedback about the Food Delivery Date & Pickup app! 😊 We're thrilled to hear that the ding doong app has been very helpful for your homemade ...

June 14, 2024

This is a phenomenal app- I use Ding Doong to allow customers to select their delivery date (we are a bakery that offers local delivery), and the widget itself is visually pretty, easy to use, and easy to adjust the settings. But what really separates this app is the top notch customer service- they allow you to chat them 24/7 and always reply within 24 hours max. They have helped me through ...

Ollie's Great Bakery
United States
2 months using the app
DingDoong replied June 17, 2024

Thank you so much for your amazing review of the DD: Pickup Delivery Date Time app! 😊 We're thrilled to hear that you find the app phenomenal and that the Ding Doong widget ...

April 15, 2024

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

Sweeet Tooth
Australia
7 months using the app
DingDoong replied April 16, 2024

💼 Thank you for choosing DD: Pickup Delivery Date Time app for your bakery business! 🍰 We're thrilled to hear about your positive experience with Tracy. 🌟 We're dedicated to ...

June 19, 2024

With its robust features, intuitive interface, and exceptional support, it not only improves operational efficiency but also enhances the overall shopping experience for customers.

Stars Style Kitchens
United States
3 months using the app
DingDoong replied June 21, 2024

Thank you for your fantastic feedback! We're thrilled that you find our app's robust features and intuitive interface helpful in improving operational efficiency. Our ...

Edited August 26, 2024

UPDATE:

Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed.
I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy ...

Jubilee's Pot Pies
United States
8 days using the app
DingDoong replied August 23, 2024

Hi,

Thank you for updating your review and for your kind words about Joy and our customer service. We're sorry to hear that the app didn’t meet your needs and that you found ...

March 12, 2024

I own a local flowershop and a flower delivery service and this app has really helped with managing orders. Customer support is also helpful and fast to respond :) Highly recommend

Černá Růže
Czechia
3 months using the app
DingDoong replied March 14, 2024

🌟 Thank you so much for your wonderful review! We're thrilled to hear that DingDoong: Local Delivery Date app has been instrumental in managing orders for your local flower ...

May 24, 2024

Great, helpful customer service when needed!

Flora Culture MB
Canada
10 months using the app
DingDoong replied May 31, 2024

Thank you for your kind words! We're thrilled to hear that you found our customer service great and helpful for the DD: Pickup Delivery Date Time app. 😊🌟 If you have any more ...

July 8, 2024

excellent support

Q's Bakery
United Kingdom
11 months using the app
DingDoong replied July 12, 2024

Thank you for your feedback on the Food Delivery Date & Pickup app! 🌟 We're delighted to hear that you've experienced excellent support. If there's anything else you'd like ...