Digital Downloads

Sell digital products in your store

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Reviews

3.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 38% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 20% of ratings are 1 stars

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41 - 50 of 51 reviews

Nuzzard

Location United States
Time spent using app 4 months

This app has two major drawbacks:

1. You cannot set download links to expire after a set amount of time. This is bad.

2. Customers cannot access download links from their account page.

Both of these issues seem like obvious features, and I can't understand why they aren't included.

dslrBooth

Location United States
Time spent using app About 1 year

Would get 5 stars easily if it could do the following:
* Allow users to get download link when they login to the store. It makes no sense how they can get tracking for their physical items through their account but cannot get a link to their digital download.
* Update fulfillment fields with link to download. This will allow anyone using the API to get and display the download link to customers.

Mums-kidsworld.com

Location United Kingdom
Time spent using app 3 months

great app so far good no problems with i can recommend it is free why not try.
gina mums-kidsworld.com

Michael Kory Fitness

Location United States
Time spent using app 5 months

Works about 75 percent of the time. Doesn't always send out the emails which is a pain and a hassle.

Love Thy Thread

Location United Kingdom
Time spent using app About 1 year

Ok yes it's free, but it's annoying that when uploading and saving the file I get that kitten and 404 page and have two do it twice to work, I swear that kitten would have got it now if it was real.
Also why not a link where the customers can see there download ( new and used) on the customer account page, and emails going to spam, customers complain the chart has not been sent when it has then I get customers complaining.
Could be one of the best apps on shopify if they listened to us reviewers

Urbania

Location Canada
Time spent using app 20 days

Works pretty well!

Except for the fact that the download email ends up in the spam of some customers...

Alchimie du coeur

Thanks for making this app. I want to state like many others:
- the other solutions are way too over priced to sell many small files
- the email with the download link can sometime take ages to come
- therefore making the need for a direct download link on the payment confirmation pages even more important!
- lastly, the download button caption need to be translatable!

But thanks, other than that it works nicely!

The Mayhew Animal Home

agree. email takes ages to arrive. immediate download link please

Scam Stuff

It's great that the app is free, but it's almost necessary that there are links available on the webpage immediately after purchase for customers. Too many customers miss the email, or don't get it all together. For every 200 downloads, we had around 10 customers complain that they didn't receive the file and we had to resend it.

That said, the other apps for digital distribution on shopify are WAY over priced for people like us who want to sell high quality 20 minute videos on a regular basis. We'd eventually be forced to sacrifice our backcatalog if we started our setup with a different provider. :/

Great first effort in terms of seller experience on setup, but it just needs that little step forward to make it a good customer experience too.

Monstercat

I agree 100% with Fabledo, having the download link appear right after the sale would be absolutely necessary. It is currently holding me back from using Shopify as our ecommerce solution.