Reviews (495)

Overall rating
2.6
Counts per rating level
  • 31% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 15% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 28% of ratings are 1 stars
September 26, 2022

Great Application, I Recommend it ! I have been using for the last 3 years and it does a great job.

Airline Pilot Study Notes
France
Over 1 year using the app
Shopify replied October 10, 2022

I'm delighted to hear that you've been using Digital Downloads for years and that it's been useful to you and your business during that time. Thank you for taking the time to get in touch and I hope the app continues to be useful for many years to come! -Victor, Shopify Support

December 19, 2017

Shame that it is impossible to obtain a real customer IP
instead of internal. In case of fraud, such IP cannot be used as evidence, unfortunately, small thing but very important. Everything else works without issue.

Diagnose Software
Ireland
Over 1 year using the app
April 11, 2022

I've been using this app for a while now and find it great. It is simple and does what's required and it's free, so I can't ask for more. The only issue I find is after uploading a pdf, the options are not available immediately but a simple refresh of the page and they are there. Support was great too when I needed help!

ArbeeDesigns
New Zealand
Over 1 year using the app
Shopify replied April 21, 2022

Hey, there! Thank you for taking the time and writing this review. We're delighted to hear that you're enjoying our Digital Downloads app! It's likely that the system requires a moment for the files to be available, and refreshing the page helps speed up the process. However, if you experience any issues with uploading files, then we'd be happy to further assist you via callback, live chat, or emails. Please don't hesitate to get in touch with us on the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support

December 26, 2021

I use this app to sell digital products and it's straightforward, simple, and lightweight! Definitely recommend to use this app. Really grateful!

Feltto
Singapore
Over 1 year using the app
Shopify replied January 3, 2022

Thank you for writing your review and for providing your feedback to us here. I'm delighted to hear that you've found the Digital Downloads app useful and we really appreciate you sharing your experience with us! -Victor, Shopify Support

April 13, 2024

If Digital Downloads no longer working... Just reinstalled it looks like after updating my store version might of cause the API to stop working.

OBD TECH TOOLS
Mexico
Over 1 year using the app
December 14, 2019

Perfecta, es fácil de usar y para lo que necesito es mas que suficiene. Yo regalo PDF o jpeg en mi tienda de Imprimibles digitales.

Y funciona perfectamente, hecho en falta poder customizar el color de el botón de descarga en la parte final del checkout.

Pero me funcina genial.

TINIKI STUDIO
Spain
Over 1 year using the app
December 2, 2018

I really love this APP.
Team please add the ability to add 3-5 files to each product so that the buyer can choose what they want to download.

LowlyPoly
Ukraine
About 1 year using the app
November 20, 2015

I LOVE this app. Very easy to use and set up. My digital content is a PDF file with tutorials.I like that I can limit the number of downloads a customer can have for an order. Wish there was something I could do to is prevent customers from sharing that once they receive the PDF

Mannequin Madness
United States
12 months using the app
February 14, 2021

I use this app once a week to send my email subscribers a free download. Just simply add the item as a product, then upload the file using the app. Customers can add the item to their cart from your catalog, enter their email address and it pops up as a download as soon as they check out and also sends it to them in an email! Super easy!

Blessed Be Boutique
United States
11 months using the app
June 17, 2020

Really nice app that I had problems with, at first, but support was first rate and to my rescue! (it was my fault). Have been using for quite a while and would recommend!

Compact Camping Concepts
United States
11 months using the app