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Digital Downloads

Digital Downloads

Developed by Shopify

102 reviews
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Price: Free More info
  • Add digital assets to your products
  • Customers get access to content instantly
  • Product updates are automatically forwarded to customers

Shopify's Digital Downloads app is a free, easy to use app that allows you to offer digital products in your Shopify store.

View the Official Documentation

Features:


  • Digital attachments are linked to a variant on a particular product

  • Mix and match a product to have physical and digital products

  • Your customers get a direct download after checkout, and an emailed link

  • Set download limits as needed.


Digital Downloads reviews (102)

posted

Great addition for us, allowing us to sell digital books.

posted

Yes! Love it!
Super Simple to use!
Works Immediately!
Looking forward to loading up more products with this app.

Mike Kollin
Dating & Relationship Expert

http://MikeKollin.com

posted

The Good
Simple interface, ideal for attaching pdf instruction manuals or rebates to products.

The Bad
No customization
No sorting options
No way to purge items from the list without editing individual products and removing their associated files
After adding a digital attachment to a product you must refresh the page to change the settings on how that digital file is delivered. There is no way to configure default settings to apply to all products you carry.
If you use SmartVendor-Shopify E360 removing products with smartvendor breaks the list and leaves phantom entries. There is no way to remove these entries. We are looking at completely removing the app and reinstalling it to try to fix/simplify the list.
When we asked about future development we were referred on to a $40/month product that does not work well with stores that have a large number of sku's. We have 4000+ so it would not have worked for us.
No way to attach files to a parent item and all it's sub-variants. Even if all variants use the same file they must all be added individually.

This is all disappointing. The app has a huge potential as an improvement in the system but Shopify seems to be more interested in farming it out to third party developers.

posted

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list!

The stat's page needs a complete redesign. Need a global setting for download limit. The list goes on.

It does do the job, but needs some love to make it great!

Updated review: After about 3 months of use - there are problems with large downloads not completing and the downloads are very, very slow, unacceptably slow in fact.

This app is probably OK for small files but for anything over 250 MB I would look else where. Also, the email address that the download links come from often gets rejected as spam resulting in the customer not getting the link and YOU have to manually create a link and send it to them - not good if you have 100's of orders a month!

I will have to move to a PAID app, but that is probably why this free one is so restricted isn't it Shopify?

posted

Effective. Works well. Wish it could do this, however, but I don't think it can: Sell 'drip' products where files are released over a series of days/weeks/months.

posted

This is app is great! Makes uploading my ebooks much easier. Thanks I totally recommend
www.shoplife.store

posted

I couldn't do business without Digital Downloads. All my products are digital and this app handles them all, integrating faultlessly into my store and allowing downloads immediately after payment from Shopify's checkout and from the email sent to the customer.

A bulk upload feature would be handy for getting all the files into the store quickly. But hey! Doing them one by one is a good activity for the end of the day when you're brain-dead and shouldn't be tackling anything requiring intelligent thought.

posted

Maybe not be the most complex app but does what I need for free.

posted

It works well, but it would be great if the text was customizable to other languages.

posted

The app functions as it should, the only thing that could be added is the ability to delete old products out of the app, besides that app works perfectly and as expected!

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Support & Sales

Shopify
1 (888) 746 7439
support@shopify.com
help.shopify.com/manual/apps/apps-by-shopify/digital-downloads
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