Disco: Black Friday Sales App
by ProductEssentialsSchedule BFCM sale! Storewide discounts & countdown timer bar
All reviews
ATELIER VOLPE
I deleted this app and it is still on my website and it will not come off. It also has the wrong timing on the countdown which changed after I deleted the app.
Developer reply
Hi there
If you had written to our support mail, we could easily have fixed this for you.
The app is not allowed to make changes to your store after you delete it. It seems you deleted it while a sale was still active.
To remove it properly, please reinstall the app, go to Settings and press "Uninstall snippets". This will remove any additions the app has made to your store.
Best regards
John
bloomcolombia
Not easy to use, I cannot change the products, I cannot see how to change colors, Is so complicated I don't see how to edit anything
Developer reply
Hi
I am sorry to hear you found the app hard to use. You can change the colors of the countdown timer and announcement bar under the "Design" page. It is the button right next to "Create sale".
I am not sure what you mean when you say, you cannot change the products. However, you can easily change the product selection of a sale. Just deactivate the sale, press edit sale, change the products, and activate it again.
Please write me an email at support@productessentials.app and I will do my very best to help you out.
Best regards
John
Blondie Boutique
PEOPLE STAY AWAY!!!!! This app is awful, it discounted a bunch of items on my site automatically and THEN allowed a code to be used on top of that! Stay AWAY!!!!!
Developer reply
Dear Megan
I am sincerely sorry you had a bad experience using our app.
We only discount items on your request. You created a 25% storewide price reduction. Active discount codes can then be used on top of that. After you realized that, you used our app to undo the price reductions again.
I apologize deeply that we have not communicated clearly enough, that discount codes can be applied on top of the price reductions made through our app.
Best regards
John
Funky Cat Emporium
sales ended (automatically,) app still installed, because I see it says do not delete until all sales are deactivated.. pricing remained at the sale that ended, not the current sale, for all of my products..we are talking over 500 items marked at the incorrect ENDED sale price. download if you love wasting time fixing prices!
Developer reply
Hi
I am truly sorry for the experience you had using our app. This was an error on our side which happened in a specific edge case, that you were unfortunately affected by. We have fixed this now so it will not occur again in the future.
You should definitely not have to fix prices yourself. Please let us reset your prices by contacting us at support@productessentials.app
Apologies,
John
21Trendy
Ruined all the pricing on my store when I removed the app. I highly don't recommend risking your store by using this app. Plenty out there that is cheaper and won't mess up your entire store.
Developer reply
I am very sorry for the inconvenience.
Unfortunately we are not able to change prices when the app is uninstalled, and I see you uninstalled the app while it was in the process of deactivating your discount. To reset the prices do the following:
1. Reinstall the app (temporarily).
2. Go to the Discount overview. The discount campaign status will show as Failed.
3. Press the deactivate button ("stop"-icon) and wait until it changes status from "Deactivated" to "Inactive".
4. Uninstall the app again.