DSers‑AliExpress Dropshipping , 24,346 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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Thanks for the patience in explaining everything.
Wow... Customer support is phenomenal. She guides me on every detail of how to set up my store. Amazing. Hopefully, their service will not change.
Hi there
Thank you so much for taking time to write this feedback to us.
It seems that your issue is due to the AliExpress supplier that keeps canceling your order.
We're sorry about that and we recommend finding another supplier.
You should also keep in mind that some areas of the world may not be available for deliver, such as Marshall Islands.
Feel free to reach out if you need further help!
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Hello everyone, I was looking for support and Lucy answered me. She just didn't stop helping me and just tried to help in every way. I also told her that I was fine and she always asked and checked that everything was fine. There is no one like Lucy!!!!!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Isla was great help right away, she told me exactly what I needed to do with precise instructions!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers-AliExpress Dropshipping is a great combo. I needed help today, I'm new ish, I was surprised how fast my message was answered by Eden! I thought I would get a BOT. I was in a hurry but in a flash I had my answer!
Thank you Eden I wasn't late to my meeting, and thanks to DSers-AliExpress maybe my dream will come true!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lennon was super helpful with assisting me set up my mapping/shipping options. Response was quick and included screen shots. Very efficient. Thank you!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I am new to all of this and needed help with what felt like a complicated Issue. Isak helped me figure it out quickly and provided screen shots for clarity! It was fast and easy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Very good. Solved my problem quickly.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I just spoke with Sandy from the Chatbot, what a professional and responsive service!
Thank you so much for your help ;)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Good platform and thank to Selena for helping us!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Fantastic customer service, Rin and Tiffany were also incredibly helpful, Tiffany went above and beyond with her customer service and saved me a lot of time! Absolutely fantastic!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team