Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

May 6, 2024

Alice was efficient and great, fixed the problem in minutes.

Chamsfit
Morocco
9 months using the app
DSers replied May 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 27, 2024

I would like to say that the service is 1000, it was fast, effective and explanatory, it solved my problems in minutes, thank you very much for the excellent support

Outlet FastLane
Brazil
6 days using the app
DSers replied April 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 21, 2024

I was having trouble with managing my subscriptions and chatted with Chrissy. She was very patient and helpful. Thanks again for the help.

My Store
Canada
3 months using the app
DSers replied February 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

very resourceful. quite the level of customer support. highly recommend!

Trendyfon
Canada
3 months using the app
DSers replied April 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 18, 2024

The best customer service ever. Dealing with patience, the capacity of the heart is something invaluable. I love you with all my heart.

DIDCCI
Jordan
2 months using the app
DSers replied March 19, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 6, 2024

Dear Isla, thank you very much for your quick help and very good support !!!

Alpasky
Germany
About 2 months using the app
DSers replied May 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 31, 2024

Very good when you have a problem you can contact him by Facebook Messenger and they ask you in few seconds.
Just Incredible

Facelift™
France
10 months using the app
DSers replied February 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 30, 2024

I had a great customer service experience with Rita. She reply to my request very quit. She is very professionnal.

New Essension
Canada
6 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 12, 2024

I had some confusion on how to work the app but Irene was massively helpful in assisting me and allowing me to understand the issue at hand. Thank you for quick response and patience.

NeuCalm
Australia
19 days using the app
DSers replied March 13, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Receive assistance from Wendy today. She as a great help in processing an order for a customer. She gave me step by step directions along with picture. Very kind and helpful.

BeauteCollections
United States
4 months using the app
DSers replied February 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team