Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its user-friendly interface and seamless integration capabilities. They praise its efficient order processing, inventory management, and real-time tracking features. The bulk order processing feature is particularly appreciated for boosting productivity. Merchants also value the free unlimited plan and the live chat for quick support. Some have reported issues with product mapping and syncing, but these are generally resolved by the responsive customer support.

March 7, 2024

This is by far the best dropshipping app out there. I had question and the support I got from Sylvia was fantastic. She answered my questions with humulity and gave me pointers on where to find necessary guide. Now I feel more comfortable paying for the plan. Thank you so much Sylvia

HeycubeWares
United Kingdom
2 days using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 12, 2024

Thank you Lily for your help. Lily guided me to correctly place orders and she showed me hot to activate unmapped orders. thanks!

Yaloni
Belgium
2 months using the app
DSers replied March 13, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 27, 2023

When assistance comes at a perfect time, i find it from using Dsers Support, Blanca who supported me today has really went above and beyond and I and truly gracious and thankful for the help and support of Blanca, now I’m easily able to Navigate through Dsers platform with full understanding. Thank u

Livello
United States
4 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 16, 2024

cynthia helped me out today. verry good comunication and fast help cant ask for better.keep up the good work

shopsalang
Belgium
About 1 month using the app
DSers replied February 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 19, 2024

Got great fast service from Sherry:) She was great!

Wassup Paw
Canada
5 months using the app
DSers replied February 21, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 11, 2024

I was helped by Eden,super kind and attentive, he answered all my doubts and explained it step by step to make it easier, very good.

Ma boutique
France
22 days using the app
DSers replied February 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 10, 2024

Many thanks to the support member 'Adele", who helped me go through all my endevors and answered all the stupid questions I had to ask to navigate the app. Thank you again, I will look forward to chatting with again if I have further questions. :D

Babyboo
Bulgaria
About 1 month using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Lucy was amazing! Quick and easy to follow assistance, she was very patient and positive and kept me cool, calm and collected. Not an easy task and she did it with grace ❤️ thank you Lucy for making me feel empowered and enabled!

Shiloh & Ruth
United States
3 months using the app
DSers replied January 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 31, 2024

Alice and DSers' customer care support deserves a solid 5-star rating! Their prompt response, expert guidance, and personalized assistance make resolving any issues a breeze. With their commitment to customer satisfaction, they set a high bar for excellence in service. Highly recommended!

InfinityCartelo
United Kingdom
3 months using the app
DSers replied February 1, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

I had a support question and was matched with Lily. Lily did a great job helping me answer my question quickly. 5 stars!

Elysique
United States
5 months using the app
DSers replied January 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team