Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 26, 2024

Sandy was super patient and helpful. Glad I had her guidance

InfiniteEase
Canada
3 months using the app
DSers replied March 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 19, 2024

The rep who assisted me did an excellent job in working thru my issues. It seemed she know exactly what needed to be done and did it in an above satisfactory manner. tyvm

BAC & Company1
United States
4 months using the app
DSers replied January 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 8, 2024

Excellent customer service, all questions are solved quickly. Rin is an excellent specialist, thank you very much

VibeSoothe
United Kingdom
6 months using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 22, 2024

I wish to say a big Thanks to Lucy for fast and helpful response.The support is fast and reliable and app is great and would definitely reccomend!

Shopetya
Serbia
4 months using the app
DSers replied January 23, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 22, 2024

i have some trouble with my supplier optimizer and i went to chat with Dsers messenger, Lily was so fast to reply my and she find a solution in 2 minutes, thanks so much !

Bolditude
France
12 days using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Very good. Solved my problem quickly.

F7X Shop
Brazil
4 months using the app
DSers replied April 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 9, 2024

Isak did a very good job. I had a question about packaging he showed me everything in a short time and he helped me very quick.

Maverick Menswear
Austria
22 days using the app
DSers replied March 10, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Great service, quick replies and great understanding and lack of knowledge. thank very much :)

scrubtech
Australia
About 1 month using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Selena help import all of my shopify products as i had to many to do it myself... it was all done within 15 mins. Thanks

Luxury Clothing
United Kingdom
About 2 months using the app
DSers replied January 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 2, 2024

I just spoke with Sandy from the Chatbot, what a professional and responsive service!

Thank you so much for your help ;)

"Q" Clean
France
21 days using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team