Reviews (29,759)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

September 3, 2024

Wow .. Very good Dropship i have never seen very fast support I give 5 stars

Candy4289
United States
27 days using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 27, 2024

customer support service is amazing for quick solving problems with a patience and professionality. Until now I met Zina, Cloe and Villanelle. All are extremely respectable and professionals. Many Thanks to Dsers staff

Petsika369
Egypt
22 days using the app
DSers replied August 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 15, 2024

Isak was so fast, he work on my problem very fast!

BeautyGlam
United States
About 2 months using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2024

Chloe was one of the best representatives who ever helped me!

FashDailly
Bulgaria
2 months using the app
DSers replied September 2, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 12, 2024

really great service in 5 minutes everything was clear

Livid Vogue
Belgium
26 days using the app
DSers replied September 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 1, 2024

Raphael is a great professional, he helped me with my problem and taught me how to deal with it on my own next time, a great professional

Nuon
Brazil
3 months using the app
DSers replied August 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Krystal was exceptionally helpful and i can't thank her enough for taking the time to help me.

Shop Demarzo
United Kingdom
About 1 month using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

Had issues with the pricing rule. Reached out to the support team. Isak was quick to respond and shortly have my problems resolved. very helpful, thank you Isak great customer support!

My Store
United States
25 days using the app
DSers replied September 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 27, 2024

I had the pleasure of being helped by Wendy today,
she was kind and courteous and very helpful!

Thank you so much Wendy,
Keep up the good work!

Amazing Little Shop Of Treasures
United States
About 2 months using the app
DSers replied July 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 24, 2024

Dsers provides outstanding service. They addressed my inquiries swiftly and resolved the challenges I was encountering at work. Chloe, in particular, was incredibly supportive and played a significant role in assisting me. This level of service definitely deserves a five-star rating. I am deeply thankful for their help.

Jasamy
Taiwan
4 months using the app
DSers replied August 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team