Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

February 26, 2024

Wendy is a good person and helped me out in seconds im very happy with her service<3. `-Paspoorthoesjes.com

PaspoortHoesjes
Netherlands
8 months using the app
DSers replied February 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 29, 2024

Jenny helped me today after struggling alot to transport my product to dsers she helped me to upgrade. so thankful.

OrArlet
United States
4 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 30, 2024

best customer service they really strive to help solve my issue

Trumble Wears
United States
About 2 months using the app
DSers replied May 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 20, 2024

Customer Rep Blanca gave some excellent support to me
Thank you Blanca

SynereX
Australia
2 months using the app
DSers replied April 22, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 30, 2024

The help service was absolutely amazing. I was helped by Adele and she solved all of my problems perfectly. She was patient and helpful throughout the entire process! I will definitely continue to use DSERS in the future.

CleanCar Szuk EasyVac
United States
3 months using the app
DSers replied February 1, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Trully helpful! It's easy to use and maintain! The support is awesome, Lucia helped me when I had trouble and solved it in a minute! I really recommend this app!

PurrPet
Brazil
15 days using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 5, 2024

Using messenger to contact help was awesome!! Blanca was so helpful and was really quick to help me solve my problem. She also made sure to send me screen shots so I wouldn't get confused with anything. I really appreciate all her help!

shopwise
United States
8 months using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 5, 2024

Great customer support. Ralla did help a lot

JB Mod Watches
Netherlands
7 months using the app
DSers replied May 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

Great service, quick replies and great understanding and lack of knowledge. thank very much :)

scrubtech
Australia
About 1 month using the app
DSers replied April 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 3, 2024

so helpful all the time , i love the support of them
thank you guys
from easythings

easythings
Brazil
7 days using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team