DSers‑AliExpress Dropshipping , 24,447 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
Refine
-
By rating
Myra did a great job of guiding me through some confusion i had. Super happy with this platform and service
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Highly Recommend this App and its Customer service Provider. Had an issue with Dsers Dropshipping through the Tiktok Sale channel. I contacted Dsers support person "Selena" and she guided me very well. Thank you for your help.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Isla was super helpful in guiding me on how to place a shipment order for the first time. Walked through everything step by step and was really kind and patient.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I have worked with DSers for a while now, and today I had my first run-in with an unexpected issue, that I was able to fix quickly thanks to Isla's help.
Looking forward to working with the great team from DSers, and special thanks to Isla for help.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I encountered some connectivity issues with my products, but working with DSers was an absolute breeze. They were quick and incredibly attentive to every detail.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer service was great, Cynthia was quick and very professional. She was able to walk me through the process that I needed help in.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lily from DSers provided outstanding support in resolving an unfulfilled order issue. Her professionalism, proactive approach, and clear communication made the process seamless. A Great experience!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with order fulfillment., i contacted dsers team and i was able to get in touch with one of there best customer service representative Blanca, blanca helped me to resolve my issue in few minutes and finally i was able to fullfill the order the help of blanca
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Exceptional Customer Service Experience with Adviser Lily!!!
I recently had the pleasure of interacting with Lily, and I am immensely impressed with the level of service she provided. From the moment our conversation began, Lily demonstrated exceptional patience, attentiveness, and professionalism in addressing my concerns.
Lily's dedication to solving my problem truly made my day, as she went above and beyond to ensure that I felt heard and supported throughout our interaction. Her expertise and willingness to assist were evident, and her friendly demeanor instantly put me at ease.
Thanks to Lily's guidance and assistance, my issue was resolved seamlessly and efficiently. Her commitment to customer satisfaction is truly commendable, and I greatly appreciate the positive impact she had on my experience.
I wholeheartedly recommend Lily to anyone seeking outstanding customer service. Her exemplary approach and valuable assistance are a testament to her dedication to ensuring customer happiness.
Thank you, Lily, for your exceptional support and for making my day brighter!
Five stars all the way - Lily is a star!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had trouble with my shipping and was completely lost. When my first order came in, Lily helped me set up my shipping and tracking methods. It was one of the best customer support experiences I've had in a while, especially since she was only limited to chatting. Thanks again, Lily!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team