Reviews (29,799)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.
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I'm super new at this, and Chloe helped me in 2 seconds, made my life super easy and her explanation was beyond clear. Super friendly, responsive, and helpful.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Luna from DSers was amazing and the customer services was outstanding
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am working with Zoe to help me navigate DSers and how to contact suppliers. I am new to this and after hours of trying to figure it out myself i finally reached out and luckily got Zoe to help me. They have been very helpful and thorough with detailed instructions on my concerns. Very responsive. Thank you
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Rita was very helpful and friendly
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Holly was very helpful, I appreciated all the information she was able to provide — in a fast, friendly manner.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I recommend everyone to get such a service
His name is: Lucy
Thank you very much, I appreciate the service and the kind heart to help
You are a real cannon
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Chrissy was very helpful. I am just learning all about drop shipping and Dsers and Ali Express. She answered all of my questions and spent a lot of time with me. She was very patient.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you, Rita! Great customer service and excellent overall experience!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very helpful, kind and EXTREMELY fast support! <3
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
When using free(Basic) subscription, we still have a bill of 49.90 for pro subscription. We would like to have this solved as soon as posible with a refund for money we had no intention to pay. If there is even cheaper subscription then the sum we pay, it is absolutely absurd. If this is for downloading, Dsers should have stated it, but the only thing there was is that there is a free subscription. This happened twice, once we got it delete after with no intent to pay, but by assumption of an employer that it was a mistake and plan was changed, it was dowloaded again, and same scenario has occured. Please take care of it.
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team