Reviews (30,464)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

September 5, 2024

I found that DSers-AliExpress Dropshipping is probably a great thing to have but I find the App itself very intrusive. My privacy is very important to me and it seems to be in every aspect of my computer. Please remove DSers and cancel any future correspondence.

Chloe's Purr Tees
Canada
2 months using the app
DSers replied September 8, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

What do you mean by intrusive? We do not share any private data

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

August 7, 2024

Very grateful for the quick help. responded literally 15 seconds after I contacted them. helped with the order and everything was great, thanks again!

CosyClaws
United Kingdom
About 1 month using the app
DSers replied August 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 12, 2024

Today I was passing with a problem upon processing an order to my store, but everything changes when I contacted Rfimp, really helpful and fast. Rfimp is really a professional one who helped me step by step in Dsers orders.

bonbop
United States
About 2 years using the app
DSers replied July 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 24, 2024

I had Esfania helping me, and I cant fault! Speedy replies, and a massive help when I needed art quickly!

NutriScale
United Kingdom
20 days using the app
DSers replied October 8, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 27, 2024

Excellent Experience with DSers!

I am truly impressed with the service I've received from DSers. The integration with AliExpress is seamless and has made the dropshipping process much more efficient and manageable.

From the very beginning, the customer support has been exceptional. Chloe, in particular, has been incredibly helpful, guiding me step by step through every question and resolving any issues that arose. Her patience and knowledge have made my experience even better.

The platform is intuitive and easy to use, with all the necessary tools to manage products, orders, and variant mapping effectively. Additionally, the automatic synchronization options are a great advantage to keep my inventory updated without extra effort.

DSers has definitely exceeded my expectations, and I would recommend it to anyone looking for a reliable and efficient dropshipping solution. Thank you, DSers, for making my business more successful!

Celusta
Spain
About 1 month using the app
DSers replied July 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 12, 2024

Zoe was amazing, constantly wanted to solve the problem for me, was engaged all the time. This is high quality service!

FlyBall
Sweden
3 days using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2024

The best of the best. Really easy and quick with the help I needed. Can recommend.

Cuddle Buddies
Germany
6 days using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 30, 2024

Wendy is super quick with detecting the issue I was mentioning and came up with clear solution (image + pointer). Super helpful and quick customer support.

BOND™ COLLECTION
United Kingdom
4 months using the app
DSers replied August 1, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 18, 2024

Esfania great service was great help couldnt get any better help very patient with me as a beginner thanks again

My Store
Mexico
About 22 hours using the app
DSers replied November 19, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 10, 2024

Selena was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

DEEKAYY
Canada
About 2 months using the app
DSers replied September 11, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team